PARUN VIGNESH
Chennai
Summary
Resourceful Procurement Specialist known for high productivity and efficient task completion. Skilled in cost reduction strategies, supplier negotiation, and inventory management. Excel at communication, problem-solving, and adaptability, ensuring seamless operations in fast-paced environments. Committed to leveraging these skills to achieve company goals and streamline procurement processes.Adept at team leadership, KPI management, process optimization, and customer service excellence, with a strong focus on driving operational efficiency and team performance
Overview
6
6
years of professional experience
Work History
Procurement Specialist
Sashma Global Private Limited
Chennai
04.2025 - Current
- Managed vendor relationships to ensure timely product delivery and compliance.
- Collaborated closely with other departments to understand their product requirements and ensure timely fulfillment of orders.
- Maintained records of purchases, pricing, and other important data in company databases.
- Tracked orders and confirmed system lead times, delivery dates and costs.
- Developed and maintained procurement documentation for transparency and accountability.
Catalog Assistant Manager
AMAZON DEVELOPMENT CENTER
Chennai
02.2022 - Current
- Monitoring and ensuring the accuracy of the pricing analytics and operations team through audits and process improvement activities
- Working on product mapping to compare the pricing of existing competitors in markets with amazon and making changes to attract the customer
- Received Best Performer Award for outstanding leadership and made team productivity
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Customer Support Asst Manager-client Flipkart
TECH MAHINDRA PVT. LTD.
Chennai
02.2021 - 01.2022
- Worked as assistant manager in customer service solved multiple queries & issues for customers
- Supervising the customer service team, overseeing team training, and responding to customer queries or concerns
- Monitor KPIs, SLAs, and operational performance to drive efficiency and process improvements
- Collaborate with stakeholders and clients to resolve escalations and improve customer experience
CSO - Assistant Manager
AXIS BANK LTD.
Chennai
11.2019 - 12.2020
- Worked as an assistant manager in customer service responsible for managing the needs of customers and ensuring customer satisfaction
- Managed workforce planning, shift scheduling, and real-time adherence monitoring.
- Maintained attendance and addressing disciplinary issues Etc..
- Merchandised multiple bank products such as insurance business, mutual funds, demat accounts and General account openings for the existing and new customers
- Coordinated effectively with team members to ensure smooth banking operations
Education
Masters - Business Administration
Dr.MGR Educational and Research Institute
Chennai, Tamil Nadu05.2019
Bachelor - Technology
JNN Institute of Engineering
Chennai, Tamil Nadu04.2016
Skills
- Vendor management
- Vendor relationship management
- Purchase order creation
- Procurement documentation
- Price analytics
- Csat & SLA Management
- Customer service management
- Customer Satisfaction
- Team Handling
- Operation Management
- BPO Operations
- Aht
- Process Improvement
- Team Leadership & Training
Professional Highlights
- Have done a project at UG level based on the topic 'A WATERMARKING METHOD FOR DIGITAL SPEECH SELF-RECOVERY'
- Have done a mini project at PG level in marketing field at MAHINDRA FIRST CHOICE SERVICES LTD based on topic 'IDENTIFICATION OF POTENTIAL LEADS FOR MFC TWO-WHEELER SERVICE BUSINESS THROUGH SCOUTING AND MARKET SURVEY' for a duration of one month.
- Have undergone an internship program at LOGAS TECHNOLOGIES under the topic 'A STUDY ON JUST IN TIME INVENTORY PROCESSESS IN OPERATIONS MANAGEMENT' for a duration of three months while pursuing PG.
Timeline
Procurement Specialist
Sashma Global Private Limited
04.2025 - Current
Catalog Assistant Manager
AMAZON DEVELOPMENT CENTER
02.2022 - Current
Customer Support Asst Manager-client Flipkart
TECH MAHINDRA PVT. LTD.
02.2021 - 01.2022
CSO - Assistant Manager
AXIS BANK LTD.
11.2019 - 12.2020
Masters - Business Administration
Dr.MGR Educational and Research Institute
Bachelor - Technology
JNN Institute of Engineering
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