PARVATHI Y

Project: Real-Time Cash Transfer

As the Program Manager for a project with 23 applications, my responsibilities included:

Prepared Test Strategy for the Entire Program: I prepared the test strategy for the entire program, which involved identifying the testing objectives, defining the scope of testing, determining the testing approach, and identifying the required resources.

Worked and Handled Various Teams Under Strict Timeline: I worked with various teams involved in the project, including developers, business analysts, and other QA team members.

I was responsible for managing their workload and ensuring that they met their deadlines.

Recommended Risk-Based Testing as and When Required: I recommended a risk- based testing approach based on the criticality of the application.

Outlined the Scope and Testing Approach for Various Teams: I outlined the scope of testing for various teams and developed a testing approach that aligned with the project objectives.

Sent Daily Execution Status to All the Stakeholders: I provided daily status updates on the execution of test cases and the progress of the testing activities to all stakeholders involved in the project.

Conducted Centralized Defect Calls for All the Applications and Helped Fix the Issues Found: I conducted daily centralized defect calls for all the applications to identify the defects found, prioritize them, and help the development team to fix them.

Helped in Reports Testing: I also contributed to the testing of reports generated by the applications and ensured their accuracy.

Managed My Own QA Team: I managed my own QA team and provided them with guidance and direction on their testing activities.

Brought BSA and Different QA Together: Whenever a defect required a business opinion, I facilitated communication between business analysts and QA team members to resolve the issue.

Conducted Troubleshoot Calls to Get the Sev1 Closed ASAP: I conducted troubleshooting calls to get the Sev1 issues closed as soon as possible. I worked closely with the development team to identify and resolve any critical issues that were affecting the project timeline.

Project: MCA (Multiple Currency Account) projects for supporting cash transfers in multiple currencies through mobile and web applications.

Job Summary:

Prepared detailed test plans including testing scope, environment, naming conventions, test data, and test procedures.

Analyzed requirements and developed test cases.

Identified and reported good and quality defects and tracked defects effectively using HP QC 11

Conducted performance, cross-functional, and end-to-end testing involving external systems.

Logged test results and triaged issues independently, earning compliments from the business team for identifying potential issues early on.

Developed automation scripts using Xframium.

Successfully prepared and implemented the Test document for an entire program, ensuring comprehensive test coverage and quality assurance across all phases of the software development lifecycle.

Coordinated the Account open process and proactively raised QA tickets to ensure timely and seamless batch runs without any failures, demonstrating excellent attention to detail and proactive problem-solving skills.

Defined and communicated the scope and testing approach for various teams, providing clarity and direction to stakeholders and ensuring efficient and effective testing processes.

Regularly provided daily execution status updates to stakeholders, demonstrating strong communication and reporting skills.

Conducted centralized defect calls for all applications and proactively worked to identify and fix issues, collaborating with different teams to ensure quick resolution and minimize any potential business impact.

Conducted troubleshooting calls to identify and resolve high-severity defects quickly, minimizing business impact and ensuring smooth project delivery.

Played a key role in report testing, leveraging analytical skills and attention to detail to ensure accurate and high-quality reporting capabilities.

Managed a QA team, providing guidance, support, and mentoring to ensure a high level of performance and productivity.

Acted as a liaison between business stakeholders and QA teams, effectively bringing together BSA and different QA teams to address any issues or defects that required business opinion.

Project: OTVC- One-time verification Code.

Job Summary:

Analyzed requirements for the OTVC project and derived test cases to ensure the functionality was properly implemented.

Coordinated with the client and onsite team to define test cases that covered all possible scenarios.

Prepared end-to-end functional test cases to ensure the entire process of using OTVC was tested thoroughly.

Created data profiles for functional scenarios to ensure the test cases were accurate and reflected real-world usage.

Raised good and quality defects when issues were found during testing.

Attended daily status meetings and defect triage calls to provide updates on testing progress and discuss any issues found.

Worked on the Omni Chart project that enabled clients to chat with agents using Bold360 for instant solutions.

Prepared scenario matrix and data sheet and reviewed them with the business to ensure test coverage.

Collaborated with the team lead to provide daily status updates and coordinated defect calls with the development team and business stakeholders.

Prepared regression suite to verify all enhancements were functioning as expected.

Assisted team members in installing Bold360 by coordinating with the help desk and the team members for smooth execution.

Contributed to various small projects such as Mobi charts, Echo, etc., and received awards and client appreciation for the same.

Worked on weekends for production support to ensure any issues found were resolved quickly.

Project: Anti-Money Laundering

Job Summary:

Involved in the AML project to remediate existing account open and account update systems for AML compliance, including Phase 1 and Phase 2 of the project.

Analyzed requirements and derived test cases for the AML project, including the migration of AMLICIF to ECIF

Conducted reviews of test deliverables to ensure quality and accuracy.

Coordinated with client and an onsite team to define test cases for various AML- related projects.

Prepared end-to-end functional test cases and data profiles for functional scenarios Raised good and quality defects, identifying issues, and working to remediate them Attended daily status meetings and defect triage calls to provide updates and escalate issues as needed.

Developed automation scripts using Xframium to increase testing efficiency and accuracy.

Effectively tracked defects using HP QC 11, logging results and independently triaging issues to streamline the testing process.

Recognized by business team members for identifying potential issues prior to testing and providing initiative-taking solutions.

Utilized performance, cross-functional, and end-to-end testing to identify and address potential issues with the feature.

Worked on different projects related to AML, including multi-currency and integrated tax compliance, expanding knowledge and expertise in the field.