Summary
Overview
Work History
Education
Skills
Certification
Languages
Projects
Timeline
Generic

Parvathy Gopal

Business Operations Associate
Bangalore

Summary

As a dedicated Business Operations Associate with over one year of experience, I have a proven track record of customer lead generation, customer support and grievance redressal to achieve organizational goals. With a strong background in EdTech Industry, I am adept at navigating complex challenges and fostering a collaborative work environment to deliver outstanding results.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Business Operations Associate

PlaytoLabs
6 2023 - Current
  • Customer Support and grievance redressal
  • Cross functional team synergy building for complaint resolution.
  • Customer Relationship Management
  • Lead generation for customer acquisition
  • Affiliate marketing

Intern - Human Resources

Zyoin Web Pvt.Ltd
09.2022 - 11.2022
  • End to End Recruitment
  • Worked for Multiple Product based MNC's
  • Worked with key stakeholder's of Zyoin and helped in hiring the right talent for the customers.


Intern - Human Resources

Learnovate E-Commerce
01.2022 - 02.2022

identifying, acquiring, assessing, and hiring candidates to fill open positions within the company

Education

MBA -

CET School of Management
Trivandrum, Kerala
01.2020 - 04.2022

B.A Economics -

Kerala University
Trivandrum, Kerala
01.2016 - 04.2019

Skills

Teamwork and Collaboration

Problem-Solving

Interpersonal and Social Skills

Meeting deadlines

Critical thinking

Time Management

Adaptability and Flexibility

Effective communication

Certification

Manufacturing Strategy- NPTEL, Sep 2021

Languages

English
Tamil
Malayalam

Projects

  • A study on Corporate Governance and Employee Job Satisfaction in Public sector banks in Thiruvananthapuram districts- MBA - 2022
  • Socio- Economic condition of Migrant construction laborers in Thiruvananthapuram, Kerala - BA- 2019

Timeline

Intern - Human Resources

Zyoin Web Pvt.Ltd
09.2022 - 11.2022

Intern - Human Resources

Learnovate E-Commerce
01.2022 - 02.2022

MBA -

CET School of Management
01.2020 - 04.2022

B.A Economics -

Kerala University
01.2016 - 04.2019

Business Operations Associate

PlaytoLabs
6 2023 - Current
Parvathy GopalBusiness Operations Associate