Parvathy K
Summary
Dynamic Technical Content Writer with a proven track record in developing engaging and accurate content. Adept at collaborating with cross-functional teams, creating instructional materials, and ensuring the technical accuracy of diverse content types.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Technical Content Developer
VMware
12.2021 - Current
- Create work plans and design documents for global team collaboration.
- Develop scenarios and use cases for multi-cloud labs.
- Prepare RISE lab manuals and recorded Try-It simulations in Storyline.
- Develop content from scratch for HCX, Disaster Recovery, and Workload Management modules.
- Lead the Storyline template creation team, ensuring quality and consistency in their work.
Technical Content Writer
Zoho Corporations
02.2019 - 12.2021
- Collaborate with developers to understand product features and functionalities.
- Conduct hands-on experiments to identify gaps and clarify doubts with concerned teams.
- Create and publish documents on the web, along with supporting videos and presentations.
- Release periodic "what's new" information to keep users informed.
- Develop engaging UI/UX text and curated effective display, banner, and pop-up texts.
- Regularly update customer portal with current learner information.
- Respond to customer queries and communicated user requirements and trends to the development team.
Associate Instructional Designer
Origin Learning Solutions
07.2016 - 02.2019
- Collaborate with graphic designers to develop standard templates, ensuring technical accuracy and addressing content gaps.
- Participate in client calls to understand course demands and delivered low-level design documents for final course development.
- Create engaging storyboards using various authoring tools and animated them in Storyline.
- Generate audio scripts and glossary, ensuring synchronization with graphics and addressing graphic requirements.
- Review and improve published output to meet quality standards.
- Incorporate feedback from internal and external reviews into courseware materials for bootcamps and instructor-led training.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Dhanalakshmi College of Engineering
05.2016
Master of Education - Educational Technology
American College of Education
Skills
- Content Development
- Technical Writing
- Instructional Design
- UI/UX Writing
- Tools: Articulate Storyline, Articulate Rise, Adobe Illustrator, Camtasia, HTML (Basic), Microsoft Word, Microsoft PowerPoint
Training And Achievements
- Multi-Cloud Lab Training, Staines, London, Attended a training to create labs for a course. The training gave an opportunity to learn and collaborate with global team members.
- Instructional Design Training, Attended instructional designer training, that explained elements of style guidebook, conducted by the Origin Learning CEO Swapna Reddy.
- Service Excellence Award, Received the Service Excellence Award for my service as an Associate Instructional Designer, for the year 2017-2018, from Origin Learning Solutions management.
- Accelerate Our Best, At Our Best awards are provided to employees as part of VMware Recognition program. Accelerate Our Best is the highest of the four-category VMware Employee Recognition award.
Reference Work
- Https://www.zoho.com/blog/analytics/customer-touchpoint-analytics.html
- Https://parvathykannan917474048.wordpress.com/
Certification
VMware Certified Technical Associate - Data Center Virtualization 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Innovation distinguishes between a leader and a follower.
Steve Jobs
Timeline
Senior Technical Content Developer
VMware
12.2021 - Current
Technical Content Writer
Zoho Corporations
02.2019 - 12.2021
Associate Instructional Designer
Origin Learning Solutions
07.2016 - 02.2019
Bachelor of Engineering - Electronics And Communications Engineering
Dhanalakshmi College of Engineering
Master of Education - Educational Technology
American College of Education
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