PARVATHY R
Bengaluru
Summary
Dynamic Technical Program Manager with over 15 years of experience driving transformative IT initiatives across diverse sectors, including pharmaceuticals and finance. Expertise lies in managing large-scale digital transformation projects, enhancing operational efficiency through innovative technology solutions, and implementing agile methodologies to foster team excellence. Proficient in developing insightful dashboards and KPIs, ensuring data governance, and facilitating seamless data migration to advanced platforms. Committed to continuous improvement, leveraging a strong foundation in project management principles to deliver impactful results that align with client expectations and industry standards. A proven leader dedicated to cultivating a culture of adaptability and innovation within cross-functional teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Technical Program Manager
Infosys Consulting
03.2022 - Current
- Managing a digital transformation program comprises of 5 workstreams with 70+ team members spanning offshore and onshore
- Leading digital transformation initiatives for pharma clients, focusing on modernization of research & development processes through innovative technology solutions
- Overseeing delivery of IT projects, ensuring that all phases from initiation to closure are executed in alignment with client expectations & industry standards
- Managing migration of data from legacy systems to advanced platforms, utilizing AWS Snowflake to enhance data accessibility and operational efficiency
- Managing development of user interfaces & dashboards using Power BI and Power Apps and AI agents to facilitate effective portfolio management and data visualization
- Coaching & mentoring project teams on agile methodologies, fostering a culture of continuous improvement & adaptability to changing project requirements
- Formulating comprehensive program management frameworks tailored to the specific needs of various projects, ensuring successful execution and delivery
- Implementing data governance practices across multiple workstreams, ensuring compliance with industry regulations and enhancing data quality
- Collaborating with cross-functional teams to integrate generative AI solutions for automated reporting, significantly improving reporting accuracy & efficiency
Senior Scrum Master
Tata Consultancy Services
12.2020 - 03.2022
- Liaised with Product Owners and Business Analysts to enhance user story development, facilitating feature discovery and refining requirements gathering while embodying servant leadership principles
- Executed Program Increment (PI) objectives to support the strategy, vision and road map for a major credit card industry player
- Streamlined the backlog grooming process and user story estimation techniques, thereby increasing visibility for broader teams within the Data and Analytics (AWS) domain
- Supervised teams in Agile practices, leading to a remarkable 60% improvement in consistency and estimation accuracy
- Managed 4-5 cross-functional, multi-vendor Scrum teams, with team sizes ranging from 5 to 11 members, ensuring compliance with mandatory regulatory standards such as IFRS17
- Guided Junior Scrum Masters in agile delivery and lean methodologies, providing consultancy support for value stream mapping, refining agile testing practices, establishing team-specific KPIs and metrics, and applying approaches such as agile gamification, pair programming, Test-Driven Development (TDD), and Acceptance Test-Driven Development (ATDD)
- Foreseen delivery impediments associated with cultural barriers and logistical challenges, effectively addressing these issues to boost team performance
- Championed Agile as a strategic asset, underscoring its cultural importance and business value
- Led response to incidents by coordinating with relevant teams to ensure timely resolution and minimize impact; assessed and prioritized incidents based on their urgency and impact on business operations
- Formulated techniques for effective Product Backlog Management
- Facilitated scrum events as requested or needed; assisted in planning and helped product owners understand and adhere to Scrum techniques and practices
- Estimated and planned for the entire software development project
- Communicated with stakeholders and management to provide timely updates on project requirements, expectations, timelines, risks, dependencies, and project status
- Taught, mentored & coached the organization and team in adopting and using Scrum
- Orchestrated a successful enablement initiative for over 2,000 associates in 'Design Thinking' within the client account, resulting in a 30% certification conversion rate
- Achieved a 20% reduction in cycle time for user stories by identifying and eliminating key roadblocks and impediments
- Honored as a master trainer on the 'Agile Mindset,' delivering coaching for new joiners within the client account
- Functioned as a change agent to advance agile adoption, contributing to a 30% increase in the Agile maturity of Scrum teams
- Developed & led 2 comprehensive 3-day Agile Transformation workshops in the Data Analytics sector for 15 senior executives, focused on identifying and prioritizing process improvement opportunities
Scrum Master | Technical Project Manager
Tata Consultancy Services
01.2018 - 11.2020
- Orchestrated large to medium-scale software product development and maintenance projects within the SAFe framework
- Played a pivotal role in Account-level Agile transformation journey, significantly enhancing customer satisfaction KPI metrics
- Drove creation of Excel macros and standardized reporting templates, resulting in streamlined data collection and an 18% reduction in turnaround time for status reporting
- Initiated efforts within the account to cultivate a culture of continuous improvement and innovation, such as Mainframe problem analytics and incident management optimizations, leading to a 15% decrease in time-to-delivery
- Facilitated essential discussions with teams and clients during conflict resolution opportunities, empowering delivery teams to self-govern and self-organize effectively
- Assisted in the identification and mitigation of key risks and impediments in a timely manner, ensuring a smooth pathway for scrum teams to achieve their deliverables
IT Business Analyst
Tata Consultancy Services
01.2016 - 12.2017
- Directed large-scale legacy application modernization projects for a major client in payment card industry
- Captured functional and non-functional business requirements and facilitated walkthrough sessions
- Partnered with technical team to tackle business challenges & deliver RFP solutions, uncovering opportunities for ~$30M in value
- Executed reengineering practices that lowered infrastructure maintenance costs by 19.5% by eliminating long-running jobs and redundant datasets from legacy applications
Technical Lead
Tata Consultancy Services
01.2013 - 12.2015
Developer | Analyst
Tata Consultancy Services
03.2010 - 12.2012
Education
Executive MBA -
IIM Kozhikode
Kozhikode12.2025
Bachelor of Technology - Bioinformatics
Vellore Institute of Technology
Vellore, Tamil Nadu01.2009
Skills
- Scrum Master
- Agile Coach
- Agile methodologies – Scrum
- Kanban
- Agile Techniques (User Stories, ATDD, TDD, Continuous Testing, Pairing, Automated Testing)
- Lean Agile Project Management
- Process Improvement - Agile metrics, data driven KPIs
- Program Management
- Product Management
- Waterfall Methodologies (SDLC)
- Scaled Agile Framework – SAFe
- Agile Maturity Assessment
- Business, Functional & Technical Analysis
- Change & Risk Management
- Release Management
- Software Development Lifecycle
- Continuous Improvement, Integration & Delivery
- Business & Data Analytics
- Stakeholder/ Client Management
- Negotiation and Conflict management
- Change Management
- Jira
- Confluence
- SharePoint
- Agile Estimation Techniques - Planning Poker, T-shirt sizing
- Microsoft Office Suite
- Basic SQL
- Python Programming
Certification
- Professional Scrum Master 1 (PSM 1), Scrum.org
- Certified SAFe 4 Practitioner, Scaled Agile
- Leading SAFe Course (5.1), Scaled Agile
- IC Agile ICP-ACC Certified Agile Coach
- Pursuing SAFe SSM, PMP-ACP, CSM, Lean Six Sigma
Languages
English
Hindi
Malayalam
Personal Information
Date of Birth: 05/30/87
Timeline
Technical Program Manager
Infosys Consulting
03.2022 - Current
Senior Scrum Master
Tata Consultancy Services
12.2020 - 03.2022
Scrum Master | Technical Project Manager
Tata Consultancy Services
01.2018 - 11.2020
IT Business Analyst
Tata Consultancy Services
01.2016 - 12.2017
Technical Lead
Tata Consultancy Services
01.2013 - 12.2015
Developer | Analyst
Tata Consultancy Services
03.2010 - 12.2012
Executive MBA -
IIM Kozhikode
Bachelor of Technology - Bioinformatics
Vellore Institute of Technology
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