Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Professional Tools
Timeline
Generic
Parvati Saware

Parvati Saware

Navi Mumbai

Summary

  • To achieve a responsible position in a reputable organization where I can enhance and utilize my analytical and technical skills toward cutting-edge projects.
  • A results-oriented professional with a proven track record as an individual contributor, team leader, effective client engagement, and planning/implementing effective control measures, while adhering to SLAs.
  • A dynamic professional experience in data management, business analytics, customer data management, and customer data validation.
  • Responsible for CRM and SRM reporting for clients and higher management to understand business status, progress, and for defining new targets and strategies.

Overview

3
3
years of professional experience

Work History

Annual Software Support Services Administrator and Salesforce Admin

Honeywell Automation Ltd.
Pune
10.2022 - 03.2024
  • Perform service contract creation in Salesforce.
  • Periodic Service Reports preparation in graphical form, and sharing with the Purchase Team.
  • Receipt of materials and taking the MRN of the same in the SAP system.
  • Coordinating between the Purchase and Account Departments for the payment process.
  • Contract validation from PO, proposal, price builder, and agreement.
  • Welcome and renewal document sharing with the Purchase Department as an entitlement acknowledgment.
  • Build a report and extraction from SAP, Siebel, Salesforce, and HPS portal.
  • Customer validation from internal and external stakeholders.
  • Billing and invoicing are done for the EMEA region.
  • Managed the inventory of office supplies needed by the Support Services team.
  • Processed purchase orders related to support services operations.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Data Analyst

eClerx Services Ltd.
Pune
05.2021 - 10.2022
  • Case creation, contract creation, account creation, opportunity creation, and quote creation on Salesforce.
  • Managing Quotes on Salesforce Lightning.
  • Prepared biweekly and quarterly presentations to give a business review to higher management and clients.
  • Given process training to newly hired resources, along with maintaining process metrics (MMS, daily tracker, resource utilization).
  • Conduct secondary research over Google and company websites.
  • Keeping track of work volume for different activities and highlighting it to senior managers and clients.
  • Involved in UAT, manual testing of various tools.
  • Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.
  • Exposure to various report preparations, including pivots, VLOOKUPs, macros, etc.
  • Expertise in PowerPoint preparations and basic Excel.
  • Worked with internal teams to understand business needs and changing strategies.

Education

Bachelor's - Mechanical Engineering

All India Shri Shivaji Memorial Society College of Engineering
Pune
01.2018

HSC -

Dayanand Science College
Latur
01.2014

SSC -

Maharashtra Vidyalay
Halsi Tu, Latur
01.2012

Skills

  • SAP navigation
  • Self-motivated
  • Effective interpersonal skills, good written and oral communication skills
  • Good management skills
  • Good experience in handling critical issues and their resolution
  • Purchasing support
  • Inventory management
  • MS office
  • Multitasking Abilities

Accomplishments

  • Received Gem award for fastest execution with 100% Quality
  • Spot rewards for consistency & excellence in performance
  • Regular client recognitions for prompt assistance & good interaction
  • Promoted as Team Leader in eClerx services ltd.
  • Handling Invoicing and billing for EMEA region in Honeywell Automation ltd.
  • Handling Invoicing and billing for EMEA and Europe region in within six months
  • Appreciated by the Regional service manager EMEA for the Invoicing and billing within three months

Hobbies and Interests

  • Trekking
  • Yoga
  • Meditation
  • Bike adventures

Professional Tools

  • Salesforce Lightening
  • Salesforce Classic
  • Siebel
  • SAP
  • Salesforce Reports & Dashboards
  • Excel reporting
  • SFDC Customized Reports
  • MS Office - Word, PowerPoint, Excel

Timeline

Annual Software Support Services Administrator and Salesforce Admin

Honeywell Automation Ltd.
10.2022 - 03.2024

Data Analyst

eClerx Services Ltd.
05.2021 - 10.2022

Bachelor's - Mechanical Engineering

All India Shri Shivaji Memorial Society College of Engineering

HSC -

Dayanand Science College

SSC -

Maharashtra Vidyalay

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Parvati Saware