Outlook, POS, CRM, ERP, IDS, CSAT
Broadly trained and highly disciplined candidate with more than fifteen years of experience in hospitality willing to serve the international/national fast food industry by utilizing extraordinary time management skills, motivational ability and operating role as seeking a long-term career. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
· Achieved rocking sales &EBIDTA figure at company level in Domino's Pizza.
· Awarded a club millennium award for achieving four consecutive 100% in the mystery shopping program (CHAMPS check) while serving in Pizza Hut.
· Awarded a YUM Elite award for achieving eight consecutive 100 % in the mystery shopping program (CHAMPS check) while serving with Pizza Hut.
· Rated second Guest satisfaction index a month amongst 48 outlets of Pizza Hut.
· Received 19 consecutive 100% CHAMPS check with mystery shopping program in Pizza Hut.
· Built a capable service team to promote sale and achieve targets in all the served organizations.
· Served as a responsible and smart manager while opening of various new branches of different organization like Pizza Hut, Domino's, Yo China, Moti Mahal Delux ,The Yellow Chilli.
· Participated Scout and Guide at school level.
· Participated in various sports activities.
· Participated in Kabbadi at Regional level.
· Learned Horse riding for two years.
· Under gone physical fitness training in Surya Sainik Fitness Institute Lucknow for three years.
Outlook, POS, CRM, ERP, IDS, CSAT
Listening music, Traveling and Horse Riding