Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic

Parvez Khan

Jhansi UP

Summary

Detail oriented Team lead with almost 10 years of experience in the US Healthcare & Medical Billing industry. Skilled in various areas, including Revenue Cycle Management, Accounts Receivable, Denial Management, Implementation, EDI Rejection and EDI & ERA Enrollment. Seeking an opportunity with an organization that allows me to enhance my skills & knowledge while contributing to the company’s growth & objectives.

Overview

10
10
years of professional experience

Work History

Team Lead

Accurio Health
Remote
06.2025 - Current
  • Act as the primary point of contact between the client and internal teams. Ensure regular updates, address client concerns promptly, and participate in client calls to discuss performance metrics and resolve issues effectively.
  • Track key performance indicators such as AR days, denial rate, and collection rate. Analyze trends and ensure that the team is aligned with the client’s SLA targets by implementing necessary process improvements.
  • Lead and guide the team in prioritizing and working on aging claims (especially 90+ AR). Develop action plans to reduce outstanding balances and improve recovery by addressing root causes of delays.
  • Handle escalated issues related to claims denials, payer rejections, or workflow challenges. Collaborate with internal departments (coding, billing, payment posting) to ensure timely resolution and maintain client satisfaction.

Assistant Manager

Limitlessli
Remote
01.2024 - 03.2025
  • Joined as Assistant Manager for physician billing & handled a team of 32 members.
  • Accountable for the strategic utilisation & development of resources to achieve organisational objectives within a provided TAT.
  • Responsible for daily, weekly & monthly workflow, monitoring trends & inputting concise yet sufficient file documentation for project betterment.
  • Involved in planning & managing the projects & ensuring that a project meets client & cost benchmarks.
  • Used to monitor & check the performance & quality of team members.
  • Responsible for collaborating with the client for a better understanding of their expectations.
  • Expertise in inventory analysis, people management, reporting & documentation.

Team Lead

CGM ARIA
Noida
10.2018 - 09.2023
  • I joined as a Senior Claims Associate, and after a year of dedicated work, I was promoted to Subject Matter Expert (SME) through the Internal Job Posting (IJP). In this role, I was responsible for reviewing daily workflows, assigning tasks to the team, and planning projects.
  • I was responsible for performing quality checks on the work completed by team members before it was sent to the auditing team.
  • After a year and a half of dedicated effort, I was promoted to Team Lead through the Internal Job Posting (IJP) in Operations, where I had the opportunity to manage a team of 14 members.
  • Accountable for the strategic utilisation and development of resources to achieve organisational objectives within a provided TAT, monitored KPIs to ensure targets are met.
  • Responsible for maintaining daily/weekly/monthly production report, client reports which includes Executive summary, collection report, anticipated revenue report, etc
  • Provided and managed training programmes for team members whenever needed, focusing on process knowledge and ensuring they were well equipped to perform their tasks. Responsible for providing feedback to the team to enhance their skills and efficiency.
  • After two years, due to business requirements, I transitioned to the EDI Submission and Rejection department, where I managed a team of 20 members. In this role, I gained a deeper understanding of the processes involved behind the scenes in claims management.
  • I had the opportunity to work with various clearinghouses and PMS to resolve rejections while collaborating closely with clients. I generated reports, analysed data, and presented my findings directly to the COE head.
  • Also worked concurrently with the ERA Enrollment team, managing EDI processes to ensure smooth electronic transactions and enrollment.
  • Resolved customer queries and problems using effective communication and providing step-by-step solutions.

Senior Claims Analyst

PACIFIC ACCESS GROUP INC
Noida
05.2016 - 09.2018
  • Handled high-value denied claims by conducting AR follow-ups through website research and direct calls to insurance companies.
  • Prepared appeals and submitted reconsideration requests as needed.
  • I also possess team handling skills, as I was responsible for managing a team of 10 members in the absence of my supervisor.
  • Doing work with excel files like creating MIS of daily, weekly and monthly work done by team.

e4e

Accounts Receivable Analyst
Noida
05.2015 - 05.2016
  • Utilised my full skill set from training to resolve denied claims, including major denials such as authorisation, coding, medical necessity, and Medicare and Medicaid denials.
  • Possesses strong skills in Accounts Receivable follow-up, with total experience in accounts receivable, investigating, and resolving high-touch or denied claims.

Education

Bachelor of Technology - Computer Science

Sharda University
Agra, UP
2014

Class 12th -

St. Judes School
Jhansi, UP
2009

Class 10th -

St. Judes School
Jhansi, UP
2007

Skills

  • Strong interpersonal skills
  • Strong writing and speaking skills
  • Excellent organizational skills
  • Product and service knowledge
  • People management
  • Expertise in multiple PMS and clearing houses
  • Self-starter
  • Possibility thinker
  • Exceptional time management skills
  • Strong leadership skills
  • Customer relationship building

Accomplishments

  • I was awarded Employee of the Month three times at Pacific Access Group Inc. for my outstanding performance.
  • I received several Employee of the Month awards for consistently strong performance in CGM ARIA.
  • Successfully completed a project within the deadline, leading the EDI team to be recognized as the most consistent over a three-month period.

Personal Information

  • Father's Name: Sharif Khan
  • Date of birth: 09/02/1992
  • Nationality: Indian
  • Marital status: Unmarried

Timeline

Team Lead

Accurio Health
06.2025 - Current

Assistant Manager

Limitlessli
01.2024 - 03.2025

Team Lead

CGM ARIA
10.2018 - 09.2023

Senior Claims Analyst

PACIFIC ACCESS GROUP INC
05.2016 - 09.2018

e4e

Accounts Receivable Analyst
05.2015 - 05.2016

Bachelor of Technology - Computer Science

Sharda University

Class 12th -

St. Judes School

Class 10th -

St. Judes School
Parvez Khan