Pashni Khutel
New Delhi
Summary
Customer-focused and detail-oriented professional with expertise in customer service, administrative support, case management, and multilingual communication. Adept at handling high-volume documentation, resolving complex queries, and ensuring compliance with policies. Proven ability to streamline operations, enhance client relationships, and maintain data accuracy. Fluent in English, Hindi, and French, with a track record of managing diverse client portfolios. Seeking opportunities in embassy services, administration, customer relations, and government support roles.
Overview
6
6
years of professional experience
Work History
Catalog Associate - FR
Amazon
New Delhi
08.2021 - Current
- Managed and optimized product listings, ensuring data accuracy and compliance with company policies.
- Communicated with international stakeholders, including French-speaking clients, to resolve issues and improve the customer experience.
- Provided administrative support, processed large datasets, and ensured error-free documentation.
- Resolved customer queries efficiently, contributing to improved service metrics.
Project Executive
Lingual Consultancy
Gurugram
08.2020 - 08.2021
- Managed end-to-end multilingual projects (translation, transcription, subtitling), ensuring adherence to deadlines and quality standards.
- Provided client support and administrative assistance, handling project coordination and reporting.
- Developed customized solutions for international clients, and collaborated with diverse teams.
Fashion Stylist
Pretpick
Gurugram
04.2019 - 08.2020
- Managed client consultations, providing expert guidance on wardrobe choices, color coordination, and accessories.
- Assisted in fashion merchandising, ensuring visually appealing displays that enhanced customer engagement.
- Researched global fashion trends, incorporating innovative styling techniques into projects.
- Handled inventory and logistics for styling projects, ensuring the smooth execution of shoots and events.
- Developed strong interpersonal and communication skills by working with diverse clients and teams.
Education
Diploma - Fashion Styling
NIFT
New Delhi, India04-2019
Advance Diploma - French
St. Stephens
New Delhi, India07-2018
Bachelor of Arts - Arts
University of Delhi
New Delhi, India07-2017
Skills
- Customer Service and Client Relations
- Administrative Support and Document Handling
- Multilingual Communication (English, Hindi, French)
- Data Entry and Information Management
- Case Management and Problem-Solving,
- Attention to Detail and Compliance
- Project Coordination and Team Collaboration
Languages
Hindi
First Language
English
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
Timeline
Catalog Associate - FR
Amazon
08.2021 - Current
Project Executive
Lingual Consultancy
08.2020 - 08.2021
Fashion Stylist
Pretpick
04.2019 - 08.2020
Diploma - Fashion Styling
NIFT
Advance Diploma - French
St. Stephens
Bachelor of Arts - Arts
University of Delhi
Similar Profiles
Jessica MaciasJessica Macias
Area Manager at AmazonArea Manager at Amazon
Deepak P LDeepak P L
Quality Assurance Compliance Specialist at AmazonQuality Assurance Compliance Specialist at Amazon
Kymarha DorsainvilKymarha Dorsainvil
Warehouse Worker at AmazonWarehouse Worker at Amazon
Abdulhalim LarryAbdulhalim Larry
Delivery Driver at AmazonDelivery Driver at Amazon
Manvendra KumarManvendra Kumar
Manager- Finance & Costing at Genpact India Private LimitedManager- Finance & Costing at Genpact India Private Limited