Pasupuleti Mukesh
Badravaram
Summary
Dedicated culinary professional with a passion for excellence and a commitment to food safety, recognized for building strong relationships and leading high-performing teams. Proven track record in delivering outstanding customer service while leveraging operational expertise to drive organizational growth. Adept at implementing customer service best practices and maintaining quality standards in fast-paced environments. Aspires to contribute to a world-class dining experience through innovative leadership and a focus on continuous improvement.
Overview
4
4
years of professional experience
Work History
F&B Executive
Spicy Venue
08.2024 - Current
- Reviewed customer satisfaction surveys to identify areas for improvement in service delivery.
- Developed strategies to increase profitability by reducing wastage, optimizing portion size and minimizing spoilage.
- Monitored compliance with health and safety regulations regarding food handling procedures.
- Maintained a clean working environment according to health codes by following all sanitation policies.
- Provided training to staff members on proper food handling techniques, menu knowledge and customer service etiquette.
- Resolved complaints from customers related to food quality or service issues efficiently.
- Participated in weekly meetings with other managers to discuss upcoming events or promotions.
Assistant Chef
Food for Thought
09.2022 - 05.2023
- Assisted Head Chef in preparation of menus for special occasions and events.
- Monitored stock levels and placed orders to ensure adequate supplies were available.
- Maintained cleanliness standards in kitchen and dining areas, including sanitation of equipment and surfaces.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and shredding vegetables.
- Followed recipes accurately to prepare dishes according to established standards.
- Checked the quality of raw materials before using them in order to maintain high standards of food production.
- Ensured all food items were cooked at correct temperatures and stored correctly after cooking.
Chef
EMYEERETAIL Pvt Ltd
Hyderabad
10.2021 - 05.2022
- Company Overview: (cloud kitchens, Restaurant's, online food service)
- (cloud kitchens, Restaurant's, online food service)
- Planned menus, ordered supplies and managed kitchen staff.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Trained new chefs on proper cooking techniques and menu items.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Reviewed operational records to determine amount of food used in order to maintain appropriate inventory levels.
- Prepared high-quality dishes according to established recipes.
- Checked quality of raw materials before use.
- Managed daily operations of the kitchen including scheduling shifts for staff.
- Resolved customer complaints regarding food quality or service issues.
- Stored foods correctly using correct storage containers and labelling systems.
- Inspected kitchen equipment for cleanliness and functionality prior to use.
Chef
Kosta Ruchulu
Chennai
04.2021 - 10.2021
- Developed new recipes and menus for Indian cuisine, incorporating traditional flavors with modern techniques.
- Created custom spice mixtures to add unique flavor profiles to dishes.
- Trained kitchen staff in the preparation of Indian foods, including proper handling and storage procedures.
- Monitored stock levels of ingredients for popular items and placed orders when necessary.
- Maintained a clean work environment by following all health and safety regulations.
- Supervised food production staff during busy shifts to ensure quality standards were met.
- Assisted with menu planning by researching regional specialties and suggesting seasonal dishes.
- Evaluated customer feedback to identify areas for improvement in terms of taste, presentation or pricing options.
INDUSTRIAL EXPOSURE
HYATT CENTRIC
Goa
12.2020 - 04.2021
- Company Overview: 5 star hotel india
- 5 star hotel india
Outlet Manager
Cafe Coffee Day
Hyderabad
09.2023 - 02.2024
- Developed and implemented strategies to maximize sales productivity, profitability, and customer satisfaction.
- Oversaw daily operations of outlet, including inventory management, staff scheduling, and customer service.
- Monitored store performance metrics such as sales goals, profit margins, return rates and operational costs.
- Provided feedback to employees on their job performance in order to enhance their skills and knowledge.
- Managed employee relations issues such as grievances and disciplinary actions.
- Set expectations for customer service standards and monitored compliance with policies and procedures.
- Ensured safety regulations were followed by all staff members.
- Conducted regular meetings with staff to discuss updates on products, services offerings or changes in company policy, procedures.
- Recruited, hired and trained new employees in accordance with company policies and procedures.
- Maintained a clean working environment for both customers and staff members.
- Resolved customer complaints quickly and efficiently while maintaining professional composure at all times.
Education
Diploma in Hospitality Management - Hospitality Administration And Management
Stanfort Accademy
01.2023
BSc degree - hotel management & Cratering Science
Amirta IIHM-Chengalpattu
Chennai01.2021
+2 Inter -
Government Jr Collage
yeleswaram01.2018
SSC -
Government HIGH school
yeleswaram01.2016
Skills
- Food handling & safety
- Food presentation
- Intermediate in Ms operations
- System handling
- POS handling
- P&L reports
- Inventory management
- Guest handling
Hobbies and Interests
- Watching movies
- Listening music
- Playing shuttle
- Camping, traveling
- Cooking in my own style
Disclaimer
I hereby declare that all the above information furnished by me is correct to the best of my knowledge., 11/27/24
Languages
- English
- Hindi
- Telugu
- Tamil
Personal Information
- Father's Name: P. Srinu Prasad
- Date of Birth: 05/18/01
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Tamil
Elementary (A2)
A2
Timeline
F&B Executive
Spicy Venue
08.2024 - Current
Outlet Manager
Cafe Coffee Day
09.2023 - 02.2024
Assistant Chef
Food for Thought
09.2022 - 05.2023
Chef
EMYEERETAIL Pvt Ltd
10.2021 - 05.2022
Chef
Kosta Ruchulu
04.2021 - 10.2021
INDUSTRIAL EXPOSURE
HYATT CENTRIC
12.2020 - 04.2021
Diploma in Hospitality Management - Hospitality Administration And Management
Stanfort Accademy
BSc degree - hotel management & Cratering Science
Amirta IIHM-Chengalpattu
+2 Inter -
Government Jr Collage
SSC -
Government HIGH school
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