Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Retail Store Manager
Relince Reatil Limited
Nadiad
02.2014 - 01.2024
Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
Developed and maintained store policies and procedures.
Monitored store performance metrics, including sales, profitability and customer service ratings.
Established weekly and monthly goals for sales staff to achieve desired results.
Supervised cash drawer balances and deposits of store receipts.
Prepared and submitted nightly bank deposits.
Built and maintained strong working relationships with team members.
Sales Associate
Mobil Gas Station Limited
Auckland
08.2009 - 10.2013
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Restocked shelves as needed to ensure sufficient inventory levels.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.