Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
PATEL PRAKASHKUMAR

PATEL PRAKASHKUMAR

Ahmedabad

Summary

Experienced Customer Relationship Manager with a strong background in banking and finance. Committed to improving customer satisfaction and retention.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Sales Manager

MEERAE INFOSOFT PRIVATE LIMITED
Ahmedabad
07.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Relationship Manager

Equitas Small Finance Bank
Mansa
09.2023 - 06.2024
  • Recovery and selles
  • Recovery target and selles target always be 99.5% collection and selles target 100% achieving.

Relationship Executive

HDB Financial Services
Mansa
04.2022 - 05.2023
  • Manage the coustomer relationship and SELLES the swipe machine and QR CODE.

Customer Service Associate

Firstsource ( BOB PROCESS )
Gandhinagar
08.2021 - 04.2022
  • Communicate the customer and solve his problem and share important information.

Education

Bachelor of business administration - undefined

Kadi university
Gandhinagar, Gujarat
01.2017 - 04.2019

Master of business administration - undefined

Gujarat technological University
Himmatnagar
01.2020 - 04.2021

Skills

Customer Service

Accomplishments

  • Customer Satisfaction, Achieved a 95% satisfaction rate

Languages

Hindi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Gujarati
Bilingual or Proficient (C2)

Timeline

Sales Manager

MEERAE INFOSOFT PRIVATE LIMITED
07.2024 - Current

Relationship Manager

Equitas Small Finance Bank
09.2023 - 06.2024

Relationship Executive

HDB Financial Services
04.2022 - 05.2023

Customer Service Associate

Firstsource ( BOB PROCESS )
08.2021 - 04.2022

Master of business administration - undefined

Gujarat technological University
01.2020 - 04.2021

Bachelor of business administration - undefined

Kadi university
01.2017 - 04.2019
PATEL PRAKASHKUMAR