Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Customer 1: Enzen - Cloud Infrastructure Support
Customer 2: SGN - Cloud Support & Administration
Customer 3: Menabev - Azure - Limited Engagement
Timeline
Generic

Patil Neha

Bengaluru

Summary

Cloud and AWS professional with 3.5 years of experience in administering and supporting cloud infrastructure. Skilled in managing AWS services (EC2, ASG, RDS, CloudFormation, CloudWatch), implementing backup strategies, monitoring system performance, and troubleshooting OS and application issues. Recognized for team-building, and ensuring efficient, secure cloud operations. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience

Work History

Cloud Administrator

Microland
Bengaluru
01.2022 - Current
  • Administered cloud environments using AWS and Azure platforms.
  • Monitored system performance and identified improvement areas.
  • Implemented backup strategies to ensure data integrity and security.
  • Supported troubleshooting of cloud-related issues for users.
  • Collaborated with teams to ensure compliance with cloud policies.
  • Participated in training sessions to enhance cloud knowledge and skills.
  • Provided technical support for troubleshooting issues with operating systems or applications running on cloud platforms.
  • Analyzed system performance metrics and identified areas of improvement for the cloud infrastructure.
  • Performed daily operations on virtual machines including patching, scaling, backups.

Education

Bachelor of Engineering - Computer Science

Guru Nanak Dev Engineering College
Bidar, Karnataka
08-2021

Pre-University College -

Shaheen PU Independent College
Bidar
04-2017

Guru Nanak Public School
Bidar
04-2015

Skills

    Cloud Platforms and Infrastructure

  • Amazon Web Services (AWS): EC2, S3, RDS, IAM, VPC, CloudWatch, CloudTrail, Auto Scaling, Load balancers

    • System Administration and Operations

  • Virtual Machines (Linux & Windows), OS patching

    • Security and Compliance

  • Identity and Access Management (IAM), data encryption, MFA

    Collaboration and Documentation

  • Preparing and maintaining SOPs and techinal document,

    • Data Protection and Backup

  • Backup strategies, EBS snapshots, RDS automated backups, S3 versioning, disaster recovery planning

    • Team building

  • Collaborated with cross-functional teams to improve operational efficiency Supported team growth by mentoring junior members on AWS practices

Affiliations

  • Participated in cultural events at school and college, enhancing teamwork and organizational skills

Languages

Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Kannada
Elementary (A2)
A2
Telugu
Beginner
A1

Customer 1: Enzen - Cloud Infrastructure Support

  • Provided AWS cloud infrastructure support.
  • Performed daily EC2 operations including patching, scaling, and backup validation.
  • Monitored and optimized S3 storage, IAM access management, and VPC networking.
  • Supported EBS volume management, snapshot creation and restoration activities
  • Handled incident troubleshooting, reducing downtime and ensuring SLA adherence.
  • Created and maintained technical documentation for Enzen’s cloud environment.
  • Integrated Okta with AWS and on-prem applications for secure Single Sign-On (SSO).
  • Managed user provisioning, de-provisioning, and MFA policies in Okta.
  • Provided support for Okta identity lifecycle and troubleshooting authentication issues for customer users.

Customer 2: SGN - Cloud Support & Administration

  • Supported AWS cloud environment with focus on monitoring, performance, and incident resolution.
  • Assisted in infrastructure optimization and documentation for compliance.
  • Provided backup/restore operations and resource scaling support.
  • Integrated Okta with AWS and on-prem applications for secure Single Sign-On (SSO).
  • Managed user provisioning, de-provisioning, and MFA policies in Okta.

Customer 3: Menabev - Azure - Limited Engagement

  • Provided support on Azure VMs and basic troubleshooting.
  • Assisted with user access.
  • Coordinated with internal teams for minor issue resolution.

Timeline

Cloud Administrator

Microland
01.2022 - Current

Bachelor of Engineering - Computer Science

Guru Nanak Dev Engineering College

Pre-University College -

Shaheen PU Independent College

Guru Nanak Public School

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Patil Neha