Pativada Krishna
Techical Support Engineer
Hyderabad,TG
Summary
To obtain a high-level Challenging, permanent position that allows me to utilize my Networking Expertise and to secure the networks in an environment conducive to Continual advancement of knowledge and skills, capable to confront any kind of situations and problems using computers as a tool.
- Experienced as Technical Support Engineer with over 2.1 years of experience in Infrastructure. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Technical Support Engineer
Codec Softtech Pvt Ltd
Banglore , Karnataka
03.2019 - 04.2021
- Installing & configuring basic software’s on server.
- Supporting the roll-out of new applications.
- We make sure that the client is 100% satisfied with our work and we give best service.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Education
Bachelor of Degree -
Andhra University
04.2012 - 08.2016
Skills
Desktop support
undefinedTimeline
Technical Support Engineer
Codec Softtech Pvt Ltd
03.2019 - 04.2021
Bachelor of Degree -
Andhra University
04.2012 - 08.2016
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