Open To Work
Jagadish Goud
Hyderabad
Summary
Results-driven Fraud Analyst with 2+ years of experience in ACH processing, transaction monitoring, and fraud detection. Skilled in identifying suspicious activities, ensuring regulatory compliance, and resolving high-volume claims with accuracy. Seeking to contribute to a dynamic organization in fraud risk and AML operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fraud and Claims Representative
WELLS FARGO INTERNATIONAL SOLUTIONS PRIVATE LIMITED
Hyderabad
01.2024 - 01.2026
- Investigated and resolved high-volume ACH fraud claims within SLA timelines
- Monitored transactions to detect suspicious and unauthorized activities, conducted fraud vs. non-fraud analysis, and ensured compliance with NACHA guidelines and Regulation E requirements
- Managed end-to-end case lifecycle including documentation, validation, and resolutionAnalyzed transaction patterns to identify fraud trends and prevent financial losses
- Gathered information from customers and provided timely updates on claim status
- Reviewed account details, transaction history, and supporting documents for claim validation
- Processed ACH returns, reversals, trace requests, and operational alerts to support claims resolution
Education
MBA - Finance
Vishwa Vishwani Business School
Hyderabad01-2023
Degree - B.com General
St Mary’s Centenary Degree Collage
Hyderabad01-2021
Intermediate - CEC
St Mary’s Centenary Jr Collage
Hyderabad01-2018
Skills
- Fraud prevention
- AML compliance
- Transaction monitoring
- Risk Assessment
- Payment Processing
- Risk Management
- Electronic Payment Compliance
- Regulatory Compliance
- Case Management
- Analytical problem solving
Accomplishments
- Successfully processed and resolved 500+ fraud and claim cases per month, with over 98% accuracy.
- Consistently met or exceeded daily and monthly performance targets in quality, productivity, and turnaround time (TAT).
- Maintained 100% compliance with internal policies and audit standards.
- Trained new team members on tools, systems, and fraud handling procedures.
- Recognized by management for teamwork, reliability, and consistent contribution to department goals.
Affiliations
* Continuous learning in fraud detection, AML, and KYC processes.
* Practicing transaction analysis and risk identification techniques.
* Strong involvement in process improvement and accuracy enhancement.
* Effective customer communication and issue resolution.
* Practicing transaction analysis and risk identification techniques.
* Strong involvement in process improvement and accuracy enhancement.
* Effective customer communication and issue resolution.
Certification
* Workshop on Artificial Intelligence (AI) – Fundamentals and Applications.
* Advanced MS Excel Workshop – Data Analysis and Reporting.
* Power BI Workshop – Data Visualization and Dashboard Creation.
* Advanced MS Excel Workshop – Data Analysis and Reporting.
* Power BI Workshop – Data Visualization and Dashboard Creation.
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
₹45000/yr - ₹200000/yrTimeline
Fraud and Claims Representative
WELLS FARGO INTERNATIONAL SOLUTIONS PRIVATE LIMITED
01.2024 - 01.2026
MBA - Finance
Vishwa Vishwani Business School
Degree - B.com General
St Mary’s Centenary Degree Collage
Intermediate - CEC
St Mary’s Centenary Jr Collage