Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

PATNAM JAYASURYA

Srikalahasti

Summary

To ensure challenging assignments in customer service, Administration, or Operations with a reputed organization, leveraging my skills and experience to contribute to organizational success.

Overview

6
6
years of professional experience

Work History

ACSM

IDFC FIRST BANK
GUDUR
10.2023 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Sr. CAM

HDFC LIFE
SRIKALAHASTI
01.2023 - 10.2023
  • Recommended suitable life insurance policies based on client evaluations and goals.
  • Communicated with clients to understand needs and identify best policies for each case.
  • Calculated premiums and established payment methods.

Software Engineer

VHS CONSULTANCY
SRIKALAHASTI (WORK FROM HOME)
01.2022 - 12.2022
  • Developed and executed test plans to ensure product reliability.
  • Utilized automated testing tools to enhance testing efficiency.
  • Analyzed test results to provide feedback on software performance.

Credit Sales Manager

HDFC BANK
SRIKALAHASTI
02.2020 - 01.2022
  • Engaged customers to understand credit card needs and preferences.
  • Presented credit card features and benefits to potential clients.
  • Assisted in processing credit card applications efficiently and accurately.
  • Developed and maintained strong relationships with clients for repeat business.
  • Provided training to new staff on product knowledge and sales techniques.
  • Advised customers on how best to utilize their credit cards for maximum benefit.
  • Provided customers with information about the features, benefits, and rewards associated with various credit cards.

Team Leader

AMAZON PAY
GUDUR
04.2019 - 11.2019
  • Maintained a positive work environment that promoted collaboration between team members.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.

Education

Bachelor of Science - Computer Science

SRI VENKATESWARA UNIVERSITY
SRIKALAHASTI
01-2018

High School Diploma -

RAYALASEEMA JR. COLLOGE
SRIKALAHASTI
01-2015

SSC -

MPL HS BABU AGRAHARAM
SRI KALAHASTI
01-2012

Skills

  • Customer relationship management
  • Product knowledge
  • Insurance policy analysis
  • Credit card processing
  • Customer service excellence
  • Public speaking
  • Team management
  • Problem-solving
  • In-depth knowledge of the retail banking process
  • Adoptive and quick learner

Accomplishments

  • Winner of the GALA contest for outstanding performance
  • Honored with the Summer Super Star Award for excellence and dedication
  • 5-time Elite All-Rounder awardee for contest achievements
  • Platinum winner at the JFM contest for exceptional results

Languages

Telugu
First Language

Timeline

ACSM

IDFC FIRST BANK
10.2023 - Current

Sr. CAM

HDFC LIFE
01.2023 - 10.2023

Software Engineer

VHS CONSULTANCY
01.2022 - 12.2022

Credit Sales Manager

HDFC BANK
02.2020 - 01.2022

Team Leader

AMAZON PAY
04.2019 - 11.2019

Bachelor of Science - Computer Science

SRI VENKATESWARA UNIVERSITY

High School Diploma -

RAYALASEEMA JR. COLLOGE

SSC -

MPL HS BABU AGRAHARAM

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