Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patricia Burnett

Indianapolis

Summary

To obtain a position where strong organizational skills, customer service experience, and a passion for creating memorable event experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Event Staff Member

BEST (GardaWorld)
Indianapolis
10.2024 - Current

Ensure the safety of a person or group of people. Worked with crowds in public places and helped keep them calm.

Maintain order in situations where large groups of people must remain safe, like at stadiums during games or at indoor events such as conventions. Make sure that visitors follow rules and do not pose a danger to themselves or other.

The role of an event staff worker can vary as certain events require more planning.

Communication is key…

Crowd Controller

Instaworks gigs
Indianapolis
02.2024 - 10.2024

Promptly address incidents, altercations, or any issues within the venue that may compromise guest safety.

Immediately report any unusual activities or potential safety concerns to the On-Duty Supervisor.

Accurately complete all necessary documentation, including incident and misconduct reports.

Maintain order, ensure no one is needlessly injured,and be well organized.

The most important element is safety…

Education

Associate of Arts - Human Services

Ohio Christian University
1476 Lancaster Pike, Circleville, OH 43113
12-2017

Associate of Arts - Biblical Studies

Colorado Christian University
Denver, CO
12-2017

Skills

Hard Skills:

*Ticketing

*Customer Service/Guest Relations

*Basic Security Procedures

Soft Skills:

*Excellent communication skills

*Teamwork and Collaboration

*Problem Solving

*Adaptability/Flexibility

*Attention to Detail

*Time Management

*Outstanding Organizational Skills

*Exceptional Interpersonal Skills and a friendly demeanor

*Excellent written and verbal communication

*Physical Stamina and high energy levels

*Punctuality and Reliability

*Calm under pressure

*Enthusiasm

*Diligence and attention to detail

*Good problem-solving skills

*Excellent multitasking skills

*Conflict management skills

Certification

  • SelfServ (Alcohol)

Timeline

Event Staff Member

BEST (GardaWorld)
10.2024 - Current

Crowd Controller

Instaworks gigs
02.2024 - 10.2024

Associate of Arts - Human Services

Ohio Christian University

Associate of Arts - Biblical Studies

Colorado Christian University
Patricia Burnett