Patricia Cathcart
Indianapolis
Summary
Dynamic and results-driven professional with a strong work ethic and integrity, honed through experience as an Assistant Store Manager at CVS Pharmacy. Proven ability in customer service and money handling, enhancing store efficiency and customer satisfaction. Adept at mentoring teams and implementing strategic displays to drive sales and improve operations.
Overview
30
30
years of professional experience
Work History
Cashier
Costco
08.2023 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Menards
Inventory Specialist
06.2021 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Grocery Stocker
Meijer
10.2020 - 06.2021
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Assistant Store Manager
CVS Pharmacy
06.1995 - 03.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Diploma - General Studies
Granite City South High School
Granite City, IL06.1982
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Money handling
Timeline
Cashier
Costco
08.2023 - 03.2025
Menards
Inventory Specialist
06.2021 - 08.2023
Grocery Stocker
Meijer
10.2020 - 06.2021
Assistant Store Manager
CVS Pharmacy
06.1995 - 03.2020
Diploma - General Studies
Granite City South High School
Similar Profiles
Esteban FabianEsteban Fabian
Major Sales Associate at CostcoMajor Sales Associate at Costco
SUDHA ASUDHA A
Tester at CostcoTester at Costco
Ana Kristine BatallaAna Kristine Batalla
Part-Time-Food Service Assistant at CostcoPart-Time-Food Service Assistant at Costco