Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Northeast Indiana Special Education Cooperative & Impact Institute
05.2020 - Current
Schedule and coordinate continuing education for more than 100 employees
Forward facing to customers, employees, and certification agencies
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Co-Owner, Office Manager
Midwest Land Surveying
01.2018 - 08.2020
Managed and organized office
Customer service liaison via phone and face to face meetings
Used QuickBooks for Account Receivable and Accounts Payable
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Teacher Assistant
Impact Institute
10.2014 - 01.2018
Assisted in adult education leading to adults receiving their high school diploma
Daily interaction with adult students
Providing remedial math instruction
Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Adhered to classroom protocols to keep areas clean, neat, and organized.
Accounts Payable, Receptionist
APR Allen Plastics Repair
12.1999 - 07.2001
Balanced company checkbook
Reviewed and paid company credit card statements and all other bills
Identified and Resolved Discrepancies
Education
Associate of Business -
Tennessee Temple University
Chattanooga, Tennessee
01.1992
Skills
Microsoft Office Applications
Strong interpersonal skills
Intuit QuickBooks for Business
General Ledger Maintenance
Payables and Receivables
Able to quickly relate and connect with colleagues and customers
Adept at Working in a Team Environment
Committed to Continuous Improvement and Effective Problem Solving
Customer Service
Data Entry
Computer Skills
Office Administration
Microsoft Word
Time Management
Administrative Support
Microsoft Excel
File Organization
Microsoft Outlook
Customer and client relations
Computer Proficiency
Filing
Customer Relations
Clerical Support
Critical Thinking
Scheduling
Strong Problem Solver
Documentation and Recordkeeping
Professional Communication
Scheduling and calendar management
Dedicated Team Player
Excel spreadsheets
Appointment Scheduling
Recordkeeping
Verbal Communication
Data organization
Deadline-oriented
Records Management
Professional and mature
Calendar Management
Filing and data archiving
Relationship Building
Mail handling
Data Management
Document Management
Spreadsheets
Volunteer Experience
Childcare Provider, Currently providing childcare for special needs children at church and in the home.
Timeline
Administrative Assistant
Northeast Indiana Special Education Cooperative & Impact Institute
05.2020 - Current
Co-Owner, Office Manager
Midwest Land Surveying
01.2018 - 08.2020
Teacher Assistant
Impact Institute
10.2014 - 01.2018
Accounts Payable, Receptionist
APR Allen Plastics Repair
12.1999 - 07.2001
Associate of Business -
Tennessee Temple University
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