Patricia Dobkins
La Porte
Summary
Results-driven Shipping Coordinator with expertise in shipping procedures, logistics planning, and inventory management. Proven ability to optimize shipping processes and enhance efficiency, ensuring timely delivery and customer satisfaction.
Overview
31
31
years of professional experience
Work History
Shipping Coordinator
Mossberg and Company/Marketing.com
South Bend
06.2017 - 12.2025
- Managed shipping schedules to ensure timely delivery of products and materials and Communicated with team members to resolve shipping discrepancies and issues.
- Oversaw documentation for shipments (including bills of lading and customs forms) and Implemented process improvements to enhance efficiency in shipping operations.
- Assisted in training new employees on shipping procedures and software systems.
- Developed relationships with carriers to optimize shipping processes and costs.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Performed regular cycle counts of inventory stored in warehouse locations.
- Prepared and completed warehouse orders for delivery or pickup according to schedule. Including loading and unloading shipments following safety protocols and procedures.
- Organized stock in designated areas to ensure easy access and retrieval.
- Assembled orders according to customer requests.
Hand Bindery Assistant
Foster Printing Service
Michigan City
09.2004 - 06.2017
- Assisted in preparing materials and setups for printing jobs.
- Followed manufacturer instructions and safety protocols when operating machinery.
- Assisted the Set up and operated mail processing, labeling and preparing mail for distribution.
- Prepared finished products (books, reprints, etc) for shipment.
Assistant Manager
Big Lots
Southfield
01.2003 - 05.2004
- Assisted in daily operations and staff management for retail environment.
- Collaborated with senior management to develop in-store promotions and displays.
- Supervised daily operations including scheduling shifts, assigning duties.
Customer Service Representative
Foster Printing Service
Michigan City
07.1994 - 10.2002
- Assisted customers with inquiries, resolving issues efficiently and effectively.
- Managed order processing, ensuring accuracy in product selection and delivery timelines efficiently and accurately.
- Maintained knowledge of printing technologies and services for informed support.
- Maintained detailed records of customer interactions, transactions in CRM System, ensuring data integrity and accessibility for future reference.
Education
High School Diploma -
Elston High School
Michigan City, IN06-1994
Skills
- Shipping procedures
- Logistics planning
- Warehouse operations
- Equipment operation
- Carrier negotiation
- Inventory management
- Customer relationship management
- Microsoft Office
- Pallet jack handling
- Computer Literacy
Timeline
Shipping Coordinator
Mossberg and Company/Marketing.com
06.2017 - 12.2025
Hand Bindery Assistant
Foster Printing Service
09.2004 - 06.2017
Assistant Manager
Big Lots
01.2003 - 05.2004
Customer Service Representative
Foster Printing Service
07.1994 - 10.2002
High School Diploma -
Elston High School