Summary
Overview
Work History
Education
Skills
Community Service
Other Experiences
Timeline
Generic

PATRICK B. GALLIHER

Yorktown

Summary

Owner of fitness studio, F45 Training Muncie. Brought in 230 active members within 7 months of opening. Certified Personal Trainer and Nutrition Coach through the National Association of Sports Medicine (NASM). Manages a team of 8-10 coaches to properly execute efficient sales, customer service, retention, and other strategies. BA, Communications graduate with key theoretical and applied studies in Interpersonal Communication, Public Speaking, and Financial Accounting along with valuable cross-functional internships in sales, marketing and customer service.


Sharp business acumen; several years of professional experience in managing broad-scope business operations spanning sales/business development, client/account servicing and human resources through project management, inventory control, administrative, and financial.


Strong communication, consultation, presentation, negotiation, and relationship building skills. Motivating, hands-on leader who effectively hires, trains, develops, and manages dynamic teams.

Overview

13
13
years of professional experience

Work History

Fitness Studio Owner and Sales Director

F45 Training Muncie
01.2022 - Current
  • Experience in business development, marketing, and sales (inside and outside)
  • Acquired strong leadership skills owning and operating the business

Customer Service Manager

Boyce Systems
01.2016 - 01.2022
  • Properly engaged and successfully enhanced employees’ performance.
  • Learned how to maintain successful customer relationships

Self Employed Personal Trainer
01.2015 - 01.2022
  • Learned how to motivate clients (in person and remote)
  • Gaining business administrative experience within the fitness market
  • Gaining knowledge on how to get leads for new clients as well as closing sales

Customer Service Representative

Boyce Systems
01.2014 - 01.2016
  • Learned how to maintain positive relationships with customers
  • Gained product knowledge about Financial Software

Customer Service Representative

Graybar
01.2013 - 01.2014
  • Learned how to maintain positive relationships with customers.
  • Gained product knowledge

Education

Bachelor of Arts - Communications

Depauw University
Greencastle, IN
01-2013

Skills

  • Business operations management
  • Customer service background
  • Financial planning
  • Budgeting expertise
  • Scheduling coordination
  • KPI tracking
  • Effective time management
  • Employee training
  • Confident speaking abilities
  • Talent acquisition
  • Experience with cloud solutions suite (Saas)

Community Service

  • First Presbyterian Church, Elder, 2024-Present, Collaborate with other church leaders to develop and implement strategic plans for church growth.
  • Boyce Systems, Board Member, Daleville, IN, 2016-2022, Assisted with business strategies to promote growth, and employee satisfaction.
  • Accelerate Indiana’s Municipalities (AIM), Board Member, 2017-2019, Helped organize workshops to assist Indiana’s municipalities, townships, and other entities to strategically follow financial and administrative regulations.

Other Experiences

Sales Intern, WeddingWire-Washington, D.C. 2013

  • Gained valuable sales experience by supporting sales team in driving revenue growth
  • Effectively researched and identified lucrative potential clients, successfully created approximately 25 qualified leads daily for sales team

Development Intern, Student Support Center-Washington, D.C. 2012

  • Developed skills in researching, identifying and penetrating target markets, generating $10K in funding for non-profit organization

Timeline

Fitness Studio Owner and Sales Director

F45 Training Muncie
01.2022 - Current

Customer Service Manager

Boyce Systems
01.2016 - 01.2022

Self Employed Personal Trainer
01.2015 - 01.2022

Customer Service Representative

Boyce Systems
01.2014 - 01.2016

Customer Service Representative

Graybar
01.2013 - 01.2014

Bachelor of Arts - Communications

Depauw University
PATRICK B. GALLIHER