Paul Areh
Indianapolis
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level IT position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
State Eligibility Consultant
Family Social Services Administration
10.2024 - Current
- Streamlined eligibility processes by implementing efficient case management techniques.
- Developed and conducted comprehensive training programs for new staff members, ensuring consistent understanding of policies and procedures.
- Enhanced customer service quality by providing accurate and timely responses to inquiries.
- Maintained updated knowledge on applicable laws, regulations, policies, and procedures related to state benefit programs.
- Assisted clients in understanding program requirements through clear communication both verbally and in writing.
Contract Management Intern
Family Social Services Administration
05.2024 - 08.2024
- Implemented time-saving techniques that improved overall workflow efficiency within the intern team.
- Maintained detailed records of project progress, ensuring accurate documentation was readily available for review by senior management.
- Developed comprehensive presentations for upper management, highlighting key accomplishments and areas for improvement.
- Enhanced team productivity by streamlining management processes and implementing effective communication strategies.
- Collaborated with industry professionals to learn internal business processes and best practices.
- Managed a policy and procedures manuel, concurrently while maintaining strict deadlines and quality standards.
Education
Bachelors - Cybersecurity
Indiana State University
Associate Of Science - Liberal Arts And Sciences
Vincennes University
05.2021
Skills
- MS Office
- Problem-Solving
- Self-Motivated
- Organization and Time Management
- Teambuilding
- Decision-Making
- Interpersonal Communication
- Critical Thinking
- Attention to Detail
- Teamwork and Collaboration
- Issue Resolution
- Code Fixes
- Scripting Languages: Python
Accomplishments
CompTia Security+
Education
true
Relevant coursework
Cybersecurity 310-301 Fall 2022
● Focused on different digital forensics.
● Operated different forensic programs and tools (Mac OS, Windows, Linux).
● Performed labs that included me inspecting emails and other forms of media.
● Installed an operating system with Windows and Ubuntu to perform labs.
● Performed forensic investigations
Cybersecurity 312-301 Spring 2023
● Performed in-depth analyses of computer hard disk drives and other electronic data storage
platforms.
● Utilized forensic tools and investigative methods to find electronic data
Timeline
State Eligibility Consultant
Family Social Services Administration
10.2024 - Current
Contract Management Intern
Family Social Services Administration
05.2024 - 08.2024
Associate Of Science - Liberal Arts And Sciences
Vincennes University
Bachelors - Cybersecurity
Indiana State University
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