SAP
Paul Bernard
Team Lead/ Business Analyst
Summary
To pursue a dynamic and challenging career relevant to my professional qualification and endeavor to make a difference in any organization I join through the combined efforts of my innovative skills and determination to be a valuable asset of the company. Experienced and passionate Business Analyst with over 14 years of experience training,evaluating and improving processes.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Team Lead
Brady Company India Pvt Ltd
02.2019 - 02.2024
● Operations (Service Delivery) & Reporting.
● Drive Bowler initiatives and operations according to SLAs.
● Performance Review of Team members- Rating and Comments
● Customer Service – CSAT
● Legacy to SAP migration - Reflection of HP. SAP BY design, 3ex system to SAP
● E-Invoicing – Submission of invoices on the customer portals. Eg: Ariba, Coupa, Transcepta, Taulia
● Continues Improvement Drive , implementation and submission.
Business Analyst
Brady Company India Pvt Ltd
12.2017 - 01.2019
- Drive Bowler initiatives and operations according to SLAs.
- Own & Support internal and external auditors. Maintain the time line - Communicate deviations
- Escalations from BU/Vendor/stakeholders
- SLA and KPI presentation
- Resource Management & ESAT
- Training & Development
- Legacy to SAP migration – Account View
- Reporting and Analysis
- Read-soft Efficiency
- Member in Process Improvement team- Driving improvement across shared service, implementation, review and submissions
Senior Process Specialist
Brady Company India Pvt Ltd
11.2015 - 11.2017
- Operations (Service Delivery) & Reporting.
- Drive Bowler initiatives and operations according to SLAs.
- Projects, Process Improvements
- Process compliance to documented procedures & Process Narratives
- Escalations from BU/Vendor/stakeholders
- SLA and KPI presentation
- Training & Development
- Reporting and Analysis
- Member in continues improvement team- Driving improvements, conducted trainings, submission and review of ideas , presentation.
Process Specialist
Brady Company India Pvt Ltd
02.2013 - 10.2015
- Operations (Service Delivery)
- Own & Support internal and external auditors.
- Escalations from BU/Vendor/stakeholders
- SLA and KPI
- Training & Development
- Reporting and Analysis
Senior Process Executive
Brady Company India Pvt Ltd
11.2010 - 01.2013
- Operations (Service Delivery)
- Process Standardization
- Unallocated and Residual Management
- Quality checks
- Own & Support internal and external auditors. Maintain the time line - Communicate deviations
- Escalations from BU/Vendor/stakeholders
- SLA and KPI
- Training & Development
- Reporting and Analysis
- Business Migration- Back Log management, process standardization.
Process Executive
Brady Company India Pvt Ltd
07.2009 - 10.2010
- Operations (Service Delivery)
- Process Standardization
- Legacy Cash Postings- 3EX , Sage, Euromax
- Process Migration, Backlog clearings
- Unallocated and Residual Management
- Quality checks
- Own & Support internal and external auditors. Maintain the time line - Communicate deviations
- Escalations from BU/Vendor/stakeholders
- SLA and KPI
- Training & Development
Education
Master of Business Administration -
Institute Chartered Financial Analysts of India
Bengaluru, KarnatakaBachelor of Commerce - undefined
St Clarets Degree College
Bengaluru, KarnatakaPre-university Education - undefined
St Joseph's PU College
Bengaluru, KarnatakaSSLC - undefined
Bapu Balika High School
Bengaluru, KarnatakaSkills
Performance monitoring Financial Acumen Stakeholder Management Operations Management Performance Improvement Customer Focus Mentoring Team Supervision Cash Handling Documentation And Reporting Evaluating Employee Work SOP Adherence Issue Resolution Client Support Analytical Thinking Account Management Problem-Solving Performance Evaluations Continuous Improvement Analytical Skills Data Analysis Adaptability and Flexibility Relationship Building Process Analysis Audit reporting
Certification
Six Sigma Green Belt- Indian Statistical Institution-ISI, Bengaluru
Awards
- Annual Excellence Award 2018, Brady India Company Pvt Ltd
- CEO Excellence Award 2023, Brady Company
Accomplishments
- COE excellence award - in kaizen
- Annual Employee award in 2019
- Member in POSH committee
- Implemented over around 14 kaizens in the process and part of around 25 kaizen.
- Part of continuous improvement team for 7 years
- Legacy ERP to SAP migration of 4 businesses
- Managed process migration and standardization
Software
SAP Bydesign
Sage
Odoo
MS Excel
Timeline
Team Lead
Brady Company India Pvt Ltd
02.2019 - 02.2024
Six Sigma Green Belt- Indian Statistical Institution-ISI, Bengaluru
01-2018
Business Analyst
Brady Company India Pvt Ltd
12.2017 - 01.2019
Senior Process Specialist
Brady Company India Pvt Ltd
11.2015 - 11.2017
Post Graduate Diploma in Finance
02-2015
Process Specialist
Brady Company India Pvt Ltd
02.2013 - 10.2015
Diploma in Management
11-2012
Certificate in Business Basics-ICFAI, Sikkim
05-2012
Senior Process Executive
Brady Company India Pvt Ltd
11.2010 - 01.2013
Process Executive
Brady Company India Pvt Ltd
07.2009 - 10.2010
Master of Business Administration -
Institute Chartered Financial Analysts of India
Bachelor of Commerce - undefined
St Clarets Degree College
Pre-university Education - undefined
St Joseph's PU College
SSLC - undefined
Bapu Balika High School