Paul Bernard J
Bengaluru
Summary
To pursue a dynamic and challenging career relevant to my professional qualification and endeavor to make a difference in any organization I join through the combined efforts of my innovative skills and determination to be a valuable asset of the company. Experienced and passionate Business Analyst with over 14 years of experience training, evaluating and improving processes.
Excellent trainer and mentor.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Team Lead
Brady Company India Pvt Ltd
Bengaluru
02.2019 - 02.2024
- Operations (Service Delivery) & Reporting.
- Performance Review of Team members- Rating and Comments
- Customer Service – CSAT
- Legacy to SAP migration - Reflection of HP. SAP BY design, 3ex system to SAP
- E-Invoicing – Ariba, Coupa, Transcepta, Taulia (Americas and EMEA)
- Portal registration and maintenance
- Collection management and support
- Team Engagement
- Coached team members
- Positive relation with the customers
- Regular connect with internal and external customers
- Process Migrations
- Connect with stakeholders
- Process improvement discussion and presentation.
Business Analyst
Brady Company India Pvt Ltd
Bengaluru
12.2017 - 01.2019
- Drive Bowler initiatives and operations according to SLAs.
- Own and support internal and external auditors.
- Unallocated and Residual Payments Audits
- Escalations from BU/Vendor/stakeholders.
- Training and Development
- Collection Activity in Getpaid application
- Drove Legacy to SAP migration – Account View - Cash Application and Reporting.
- Reporting and Analysis - MS Excel and Google Spreadsheet
- Handled Read-soft Efficiency project.
- Driving improvement across shared service, implementation, review, and submissions.
- Optimized and drove efficiency in processes.
- Change management initiatives.
- Netting Clearing - Legacy system.
Senior Process Specialist
Brady Company India Pvt Ltd
Bengaluru
11.2015 - 11.2017
- Operations (Service Delivery) & Reporting.
- Drive Bowler initiatives and operations according to SLAs.
- DMAIC Projects and Process Improvements
- Process compliance to documented procedures & Process Narratives
- Escalations from BU/Vendor/stakeholders
- SLA and KPI presentation
- Record to Report
- Customer Account Reconciliation
- Collection Support
- Netting Clearing
Process Specialist
Brady Company India Pvt Ltd
Bengaluru
02.2013 - 10.2015
- Operations (Service Delivery) EMEA-( France, UK, Belgium, Netherlands, Spain, Germany, Sweden, Denmark and Italy)
- Continues Improvement
- Support internal and external auditors.
- Customer Reconciliations
- Unallocated Cash management
- Review and respond to escalations from BU/Vendor/stakeholders
- Update and Report SLA and KPI
- Training & Development
- Reporting and Analysis- SAP, QlikView, 3EX, Sage and MS excel
Senior Process Executive
Brady Company India Pvt Ltd
Bengaluru
11.2010 - 01.2013
- Cash Posting in SAP ERP
- Process migration and Standardization in regions -France, Spain, Italy, Belgium.
- Unallocated and Residual Management
- Quality checks
- Escalations from BU/Vendor/stakeholders
- SLA and KPI
- Training & Development
Process Executive
Brady Company India Pvt Ltd
Bengaluru
07.2009 - 10.2010
- Cash Application-SAP
- Process Standardization
- Cash Posting and Reporting in ERP- 3EX , Sage, Euromax
- Process Migration, Backlog clearings.
- Unallocated and Residual Management
- Quality checks
Education
MBA - Finance Accounting
Institute Chartered Financial Analysts of India
Bengaluru, KarnatakaBachelor of Commerce -
St Clarets Degree College
Bengaluru, KarnatakaPre-university Education -
St Joseph's PU College
Bengaluru, KarnatakaSSLC -
Bapu Balika High School
Bengaluru, KarnatakaSkills
- Coaching and Mentoring
- Operations Management
- Invoice Verification
- Employee engagement
- Stakeholder Management
- Performance Improvement
- Resource Allocation
- Talent Acquisition
- Key Performance Indicators
- Cash Applications
- Customer Account Reconciliation
- Experience in SAP , Odoo, Sage, Getpaid , SAPbydesign ERPS
- Reporting and Reconcillation
- Excel Reporting
- Financial Acumen
Certification
- Six Sigma Green Belt- Indian Statistical Institution-ISI, Bengaluru
- Certificate in Business Basics-ICFAI, Sikkim
- Diploma in Management
- Post Graduate Diploma in Finance
Accomplishments
- CEO excellence award - Process Improvement
- Annual Employee award in 2019
- Member in POSH committee
- Implemented over around 14 kaizens in the process and part of around 25 kaizen.
- Part of continuous improvement team for 7 years
- Legacy ERP to SAP migration of 4 businesses
- Managed process migration and standardization
Timeline
Team Lead
Brady Company India Pvt Ltd
02.2019 - 02.2024
Business Analyst
Brady Company India Pvt Ltd
12.2017 - 01.2019
Senior Process Specialist
Brady Company India Pvt Ltd
11.2015 - 11.2017
Process Specialist
Brady Company India Pvt Ltd
02.2013 - 10.2015
Senior Process Executive
Brady Company India Pvt Ltd
11.2010 - 01.2013
Process Executive
Brady Company India Pvt Ltd
07.2009 - 10.2010
MBA - Finance Accounting
Institute Chartered Financial Analysts of India
Bachelor of Commerce -
St Clarets Degree College
Pre-university Education -
St Joseph's PU College
SSLC -
Bapu Balika High School
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