Paul Ostapow
Fishers
Summary
Results-driven Account Management and Business Development Professional with a strong track record of generating substantial revenue and managing diverse client portfolios. Expertise in leveraging Salesforce CRM to enhance customer retention and satisfaction, while employing strategic planning to deliver impactful solutions that drive profitability.
Overview
7
7
years of professional experience
Work History
Customer Account Manager
Koenig Equipment
Franklin
03.2026 - Current
- Generated over $850,000 in closed revenue from 55+ new clients through strategic sales conversations.
- Managed a portfolio of 50+ consumer residential and government accounts, enhancing customer relationships and identifying growth opportunities.
- Utilized Salesforce CRM to track sales pipelines, manage customer relationships, and forecast opportunities.
- Collaborated with internal teams to ensure seamless onboarding and ongoing account success.
Business Owner/Operator
Strong Island Property Services LLC
West Hempstead
12.2019 - 02.2026
- Founded and scaled a multi-service property operations business specializing in landscaping and snow removal services.
- Managed end-to-end operations, overseeing budgeting, forecasting, workforce scheduling, and vendor coordination.
- Increased client base by approximately 20 to 25 percent through targeted marketing and community partnerships.
- Implemented standardized operating procedures to enhance service consistency and support business growth.
- Achieved 10 to 20 percent reduction in equipment repair costs through preventive maintenance programs.
Education
Bachelor of Science - Agricultural Economics
Purdue University
West Lafayette, IN12-2023
Skills
- Salesforce CRM
- Account management
- Customer onboarding
- Customer retention
- Business development
- Pipeline management
- Market analysis
- Strategic planning
- Budgeting and forecasting
- Microsoft Office Suite
Timeline
Customer Account Manager
Koenig Equipment
03.2026 - Current
Business Owner/Operator
Strong Island Property Services LLC
12.2019 - 02.2026
Bachelor of Science - Agricultural Economics
Purdue University