PAUL UMMA REDDY
Ghaziabad
Summary
Transportation Specialist with over 3 years of experience in logistics, supply chain management, and transportation planning. Adept at optimizing transportation networks, coordinating multimodal transport solutions, and ensuring compliance with regulatory standards. Proven track record in reducing costs, improving delivery times, and enhancing customer satisfaction through innovative strategies and efficient operations. Strong analytical skills, attention to detail, and a deep understanding of the latest industry trends and technologies. Excellent who can lead cross-functional teams and collaborate with diverse stakeholders to achieve organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Transportation Specialist
Amazon
Hyderabad
04.2021 - Current
- Plan warehouse establishments for expansion of the delivery network
- Manage route planning for delivery stations to receive packages from the sort-centre till the customer’s doorstep
- Handle daily vehicle callouts and escalations effectively, ensuring optimized resolution within SLA
- SME for associates to manage Network expansion execution independently
- Launches of warehouses based on demands
- Address the stakeholder’s queries and provide solutions to maintain high service quality
- Research and analyze Seller/Customer Rejection deliveries to minimize losses
- Develop multiple SOPs to streamline delivery/return logistics processes
- Facilitate meetings with various teams, facilities, and stakeholders to achieve organizational goals
- Create and maintain daily and weekly reports using pivot tables, VLOOKUPs, and ASANA project management tool
- Owned end-to-end work management processes, ensuring seamless execution across all tasks
- Proactively participate in automating processes for cost reduction.
- Acted as a SME and prepared and implemented a self-performance tracker for the entire team.
Education
B. TECH - Mechanical engineering with specialization in automobile engineering
Lingaya’s Vidyapeeth
Faridabad09-2020
Skills
- Transportation Network Optimization
- Multimodal Transport Coordination
- Regulatory Compliance
- Cost Reduction Strategies
- Supply Chain Management
- Data Analysis and Reporting
- Vendor and Carrier Management
- Team Leadership and Collaboration
- Customer Relationship Management
- Project Management
Certification
- Lean Six Sigma Green Belt, Process Improvement and Cost Reduction
- Project Management Professional (PMP), Ongoing
Projects
· Same-day delivery: Ensured same day delivery by setting up the routes and establishing warehouse coverage along with shipment method.
Impact- Brought the 2–4-days delivery to the same day (within 8 hours) leading to better customer experience.
· Led Geo Code-Based Attainments: Led the program by establishing the Geo code attainments from the postal code. With this initiative issues related to missorts, unresolved shipments, and sector modification challenges were resolved effectively.
Impact- 4.2% of missorts was decreased to 1.8% in PAN India.
· Intake mechanism Process Streamlining: The incoming requests via emails/chats were streamlined. The process involved collaborating with partner teams to identify and execute opportunities for process improvement.
Impact- Created a better tracking system and repository for RCA purposes.
· High Program Setup: Led the programs to capture High-density areas such as gated communities/high-rise buildings to ensure smooth deliveries.
Impact: Cost and time saving by assigning a single delivery associate.
· Metric Launch: Coordinated with stakeholders to launch the India Routing Delivery associate metric.
Impact: Created a better overall tracking dashboard for delivery associate’s day-to-day activities.
· Expansion of Amazon network: ensuring zero escalations from stakeholders during delivery station launches along with the expansion of Amazon network.
Impact: to capture the undelivered customers.
Timeline
Transportation Specialist
Amazon
04.2021 - Current
B. TECH - Mechanical engineering with specialization in automobile engineering
Lingaya’s Vidyapeeth