Paulraj Subramaniyan

* Leading large-scale transformation, modernization, and cloud migration programs for major global clients such as Macy's and Roche.

* Oversee AI-driven solutions and operational excellence across distributed teams.

* Managed production support and enhancement programs for major US healthcare payers and providers (HCSC and Kaiser Permanente).

* Delivered automation, innovation, and continuous improvement for over 170 applications.

* Managed the Mainframe modernization project and application support for European private bank (Van Lanschot Bankiers)

* Managed the Inflight projects for Modernizing the Mainframe landscape which includes Java, and Siebel with a focus on process improvement and automation.

* Established and led the India offshore delivery center for Van Lanschot Bankiers, overseeing the transition of application development and maintenance from the Netherlands to a dedicated 40-member offshore team.

* Orchestrated a phased, four-wave knowledge transfer and ensured seamless operational start-up, including setting up project infrastructure and connectivity between regions.

* Defined and implemented robust operational processes, business continuity, and disaster recovery plans to ensure uninterrupted service delivery.

* Provided leadership in building delivery frameworks, team management, quality assurance, and stakeholder communication for sustained client success.

* Led the 24/7 support team of the CLAIRE system, ensuring data quality and integrity for financial, management, and regulatory reporting for ABN Amro Bank.

* Coordinated knowledge transfer from onshore SMEs and mentored a team of juniors to build operational capabilities.

* Monitored critical batch processes, managed incident tracking and resolution using monitoring tools, ensuring timely escalation and smooth operations.

* Led the development and customization of the Unisure system for Life and Pension products for UISL, UK

* Directed the stabilization of legacy systems and migration of subsystems to enhance maintainability and also coordinated with Client teams in UK

* Oversaw reviews, testing, defect investigation, report preparation, and mentoring of a 12-member team.

* Headed maintenance and support for the Unisys Mortgage system, servicing multiple UK financial clients.

* Supervised incident resolution, client escalations, and close coordination with onshore partners.

* Ensured timely delivery of key deliverables, including testing, code reviews, and software quality assurance.