Microsoft Excel, Word , PPT
Pavan Kanth
Manager II, Program Management
Hyderabad,TS
Summary
Dedicated Program Manager possessing 6.5 years of experience in building successful compliance programs within the E-Commerce industry. Headed multiple programs like Inbound (NA & AU Region), Outbound,Reactive Scheduling(NA & EU) and Intermodal Programs for NA Region. Proficient in managing programs and reporting status to stakeholders. Demonstrated ability to deal effectively with people in the supervision of staff and team members.
Six-Sigma Green belt certified,talented in personnel and deployment management, program oversight, training, technical competence and customer support objectives.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Manager II, Program Management
Amazon
Hyderabad, Telangana
04.2020 - Current
- Handling team of 70 Members for Reactive Scheduling NA & EU Region which includes Program Managers,Leads, Ops Managers and Specialist to deliver SL of >97% across all the queues. Promoted 3 to L5 Managers, 5 to L4 Managers
- Improved Reactive Scheduling Churn defect from 22% to 9% till Q1'2022
- Improved Wasted truck from 22% to 13% by flagging changes to tech team to improve compliance from 40% to 95% in 2022(Featured in Inside Amazon News: https://news.a2z.com/contents/31630934)
- Maintained Connection Score on Leadership Index 4.5 (All Amazon- 4.3) and Engagement Index 4.5 (All Amazon - 4.1)
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maximized performance by monitoring daily activities and mentoring team members.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving performance results.
- Handled team of 17 members for Intermodal Operations(NA Region) and promoted 1 to next level
- Launched 3P Intermodal Performance Team at Hyderabad
- Identified defect of misloads in IXD network and set up process to reduce these defect. (Ongoing Project, Results : Reduction of 6% defect across NA network
- Created Empty Trailer Pool logic based on forecast trailers, Turn Ratio to reduce equipment shortages for loading
- Created alerts for COVID ASIN Freight tracking utilizing EDI Signals for IM Carriers when journey is in Transit or Reach destination Rail Yard. Proactive mechanism helped us to deliver and inbound ~49% of COVID loads early by 1.3days
- Created Bots to automate daily manual work in many steams using R and Python
- Build various Metrics as per business requirement which is utilized in DBR/WBR Meetings
- Created scenario analysis to understand variation in two parameters mainly speed and Performance
- Identified dwell at various touch points in Intermodal Transportation. Deployed process after agreement with Carrier Managers and Carriers which helped us to reduce dwell from 42 hrs to 24hrs at destination rail ramp
Program Manager
Amazon
Hyderabad, Telangana
02.2018 - 03.2020
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and led 13 Member team. I have been part of OLR process and promoted 2 Members to Next level
- Identified system needs and designed processes to support business requirements.
- Devised tools and benchmarks to improve team performance and monitor production.
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Created Trade off analysis tool (Actual Cost Evaluation Rail (ACER)) for Intermodal Procurement Team which predicts lane change recommendations from Intermodal to OTR and vice versa based on cost benefit analysis which includes carbon savings
- Coordinated with AFLTL Business Team and started program to utilize Amazon Intermodal Carrier (AZIM) to serve on there lanes
- Identified defects in Reactive Scheduling Prediction Tool and worked with Tech Team to get changes deployed which improved prediction tool accuracy on Volume/Truck predictions to 92%/ 82% during 2019
- Launched two team (Direct to Rail & Australia Inbound Operations) at Hyderabad
- Worked on EDI 214 Compliance for Third Party Carriers and Amazon Intermodal Carrier to have end to end visibility of shipment status, improving availability from 0% to 95% for all third party carriers
- Built Metrics to analyze how programs are doing and worked to have new plans in order to reduce disruptions
- Started No call No show defect reduction program in AU region. Reduced 15% of NCNS in network (2018: 22%, 2019: 7%)
- Participated in initiatives to re-engineer business processes and eliminate root causes of defects to drive efficiency in Amazon’s Inbound supply chain
- Apart from day-to-day operations, I have also been part of recruitment process to interview candidates for various teams in ROC
Transportation Specialist II
Amazon
Hyderabad, Telangana
04.2017 - 01.2018
Transportation Specialist
Amazon
Hyderabad, Telangana
04.2015 - 03.2017
Education
Post Graduation Diploma in Business Adminstration - Operations Management
Symbiosis Distance Learning
Pune Jun 2019 - 06.2021
Bachelor of Technology - Mechanical Engineering
Vignana Bharathi Institute Of Technology
Hyderabad May 2009 - Jun 2013
Skills
Program Management
Accomplishments
- Awarded Best Employee of the year by Senior Leadership for the contributions made during Peak 2018
- Awarded as Kaizen of the week in 2016
- Board Member of IEEE VBIT Student Branch
- NCC 'A' Certificate awarded under the authority of Ministry of Defence,Government of India
Software
R
Python
PRO E
ANSA
Quote
Innovation distinguishes between a leader and a follower.
Steve Jobs
Timeline
Manager II, Program Management
Amazon
04.2020 - Current
Program Manager
Amazon
02.2018 - 03.2020
Transportation Specialist II
Amazon
04.2017 - 01.2018
Transportation Specialist
Amazon
04.2015 - 03.2017
Post Graduation Diploma in Business Adminstration - Operations Management
Symbiosis Distance Learning
Jun 2019 - 06.2021
Bachelor of Technology - Mechanical Engineering
Vignana Bharathi Institute Of Technology
May 2009 - Jun 2013
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