Travelling
PAVAN KUMAR
IT ANALYST - TATA CONSULTANCY SERVICES LTD.
Greater Noida
Summary
To utilize my technical & professional skills for achieving the target and developing the best performance in the organization.
Overview
7
7
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Cloud Network Engineer
HCL TECHNOLOGIES
11.2022 - 12.2024
- Company Overview: Sector -126, NOIDA
- Production support/SRE
- Evaluated new technologies and tools to enhance overall system performance, stability, and security.
- Collaborated with cross-functional teams to develop, test, and deploy scalable software solutions.
- Contributed to the ongoing refinement of internal processes and procedures within the site reliability engineering discipline through regular reviews, updates, and knowledge sharing activities.
- Improved deployment efficiency, automating processes using CI/CD pipelines.
- Managing VPC, Subnets, interconnect, tunnels in GCP
- Managing Virtual Networks and subnets, NSG, ExpressRoute in Azure
- DNS record creation and deletion in GCP and Azure
- Working on alert, incident and change as per the requirement in GCP and Azure
- Monitoring and optimizing cloud network performance in GCP and Azure
- Creating and managing Network security Groups, Subnets and Virtual Networks in Azure through terraform
- Managing (creation, deletion, modification) Vnets, subnets, VPC, PSC, VPC firewall rules for ingress traffic through Terraform
- Managing load balancing in GCP, managing certificate in GCP
- Having sound knowledge of terraform and GitHub Console, helping to configure the network infrastructure through Terraform
- Worked on servicenow and Jira for issue management, tracking and resolving incidents, and maintaining effective communication between cross-functional teams.
- Worked on monitoring Tools like Splunk , Azure Dashboard to ensure system health, analyze logs, and maintain application performance.
Cloud Network Engineer
WIPRO TECHNOLOGIES
04.2019 - 11.2022
- Company Overview: KNOWLEDGE PARK-4, GREATER NOIDA
- Diagnose and troubleshoot Network issues, including account setup and network configuration
- Performing physical tasks on Cisco devices in Data Center for various types of activities
- Working on Service Now & Helpline Ticketing Tool and resolved the incidents within the SLA
- Properly escalate unresolved issues to appropriate internal teams (e.g Network and security team, L2& L3 support team)
- Global Customer Handling experience (Troubleshooting exp Over Call)
- Helping in new server, switch & router installation, reinstallation and upgradation activity with the Vendor team
- Managing cloud resources and services in GCP
- DNS record creation and deletion in GCP
- Doing Subnets creation, VPC creation, PSC creation, Firewall Rules creation for ingress traffic through GCP console
TECHNICAL & NETWORK SUPPORT ENG.
GLOBAL NETWORKS
03.2018 - 04.2019
- Company Overview: CLIENT- GENPACT, Sector-135
- Activation & Deactivation of Voice & Data port from the switch end
- Establishes voice and data networks by running, pulling, terminating, and splicing cables
- Provide technical support to the customer & deal with their query
- Checking the connectivity of network from the switch end to field end
- Maintains & updates the switch port details
- Installation & troubleshooting of Avaya IP Phone
- Work upon the ticketing tool raised by the customer needs
Skills
- Azure network
- GCP network
- terraform
- Git Hub
- ServiceNow
- JIRA
- Azure DevOps
- Splunk
- CICD
- Team Management
- networking
Certification
Cisco certified Network Associate (CCNA), Cisco id -CSC014125229
Interests
Dancing
Timeline
Cloud Network Engineer
HCL TECHNOLOGIES
11.2022 - 12.2024
Cloud Network Engineer
WIPRO TECHNOLOGIES
04.2019 - 11.2022
TECHNICAL & NETWORK SUPPORT ENG.
GLOBAL NETWORKS
03.2018 - 04.2019
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