PAVAN KUMAR

As a Dedicated Hotel Professional My Objective Is To Work In an Organization Where Work is Learning for me, Every Day I Improve Myself So That Each Guest In My Organization Whom I serve leaves Satisfied And Happy And to Show Utmost Optimism, Honesty And Professionalism Towards My Employers.

• Ensuring guests recognition to ensure repetitive business and to create better goodwill of the hotel.
• Establish and maintain effective working relationships with other employees and other departments for smooth operations.

• English
• Hindi
• Gujarati
• Bhojpuri

I hereby declare that the information stated above is true to the best of my knowledge and belief.

• Preparing weekly work schedule as per hotel requirements in assistance with restaurant employees.
• Conducting pre-event meetings with the banquet staff regarding preparations; ensuring personal hygiene and appearance.
• Allocating and distributing work among the banquet staff; reviewing banquet event orders with the banquet host, chef.
• Monitoring & managing guest complaints, ensuring satisfaction; administering follow up for same to receive feedback.
• Managing workload and ensuring effective working of restaurant activities and maintaining excellent standards to meet company rules in pertinent areas.
• Planning and executing daily operations in accordance to departmental requirements in order to deliver quality product.
• Coordinating with team to meet sales target, ensuring customer satisfaction and ensuring increased productivity.

• Father's Name: Mr. SHANKAR SARAN
• Date of Birth: 02/02/94
• Gender: Male
• Nationality: Indian
• Marital Status: Married
• Religion: Hindu