Pavan Kumar K
Bangalore Urban
Summary
As a seasoned Quality Manager with 13 years of extensive experience in Quality Assurance, including 4 years in Team Management. I bring expertise across Telecom, eCommerce, and Banking sectors. Proficient in leveraging Big Data Analytics for insights into network performance, subscriber behavior, international roaming, and billing systems using Spark. Worked in CI/CD, Containerization in AWS cloud using Services like lambda functions, Kinesis and S3.
Successfully led Containerization, Application Re-Architecture, and Performance Optimization projects under stringent timelines, maintaining uncompromising standards of quality. Instrumental in the Integration team for the UK's 3G rollout during the T-Mobile and Orange merger, now EE under BT ownership.
Excelled in devising robust test strategies, overseeing test planning and execution, conducting thorough Testcase walkthroughs, and delivering impactful feature demonstrations to stakeholders. Recognized consistently as a top performer throughout the career, Passionate about exploring and applying cutting-edge technologies to solve challenges across diverse industries. Demonstrated exceptional problem-solving skills by effectively identifying, analyzing, and resolving complex issues, leading to improved system performance and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Manager
Mobileum
08.2021 - Current
- Responsible for evaluating network performance indicators and analyzing subscriber behavioral patterns. Good understanding of protocol stack such as SS7, Diameter, GTP, VoLTE, ISUP, and 5G. Contributed to development of automated testing processes, provide mentorship to team members, and manage testing projects.
- Analyze and evaluate network performance indicators across multiple protocols mentioned above.
- Monitor and analyze subscriber usage patterns to identify trends and behaviors.
- Generate data projections using user-friendly dashboards with visualizations of key performance indicators (KPIs) to support informed business decisions.
- Provided guidance and mentorship to team members to foster their development.
- Managed testing projects, ensuring timely delivery and adherence to quality standards.
Quality Assurance Lead
Ace Turtle Services Ltd
09.2020 - 08.2021
- Overseen testing processes and ensuring quality of integration between marketplace and sellers through OMNI Solution comprises of modules such as Catalog Management, Order Management, Order Fulfillment, and Supply Chain.
- Developed comprehensive test strategies and plans for integrating marketplace(amazon, flipkart, ajio etc.) and approx. 300 sellers.
- Defined testing scope, objectives, and deliverables for each integration project.
- Implemented and enforced quality assurance standards and best practices throughout testing lifecycle.
- Accounted for creating test suits that cater 75% regression coverage.
- Conducted thorough reviews of test results, identifying defects and ensuring their resolution before deployment.
Test Analyst
TOMIA
08.2014 - 09.2020
- Responsible for testing and validating systems related to international roaming data, financial clearing house processes, and deal analytics in the telecom industry. Worked on CDR Processing, Rating, TAP Conversion and Analytics on roaming agreement.
- Executed test cases and validate the accuracy and completeness of international roaming data, financial transactions, and deal analytics.
- Ensured the Defect leakage as below 5% for the product for every deployment.
- Performed thorough data analysis to verify the accuracy and integrity of roaming data, financial records, and deal metrics.
- Develop and implement mitigation strategies to address identified risks and ensure the stability and reliability of the systems.
Consultant
Capgemini
06.2010 - 08.2014
- Extensive experience in testing various modules including CRM, Provisioning, Mediation, Rating, and Billing. Designed and executed comprehensive test plans, ensuring system integrity, and supporting business operations by validating critical billing processes.
- Documentation, report defects, inconsistencies, and performance issues, ensuring timely resolution.
- Collaborated with 6 cross-functional teams as part of System Integration Testing excluding developers, business analysts, project managers, and operations teams to ensure seamless integration and testing processes.
Education
M.C.A - Computer Applications
JNTU
Kakinada01.2009
Bachelor's Degree - Maths, Physics, Chemistry
Andhra University
Visakhapatnam01.2006
Skills
- Kubernetes, OCP
- Big Data Analytics
- Amazon Web Services (AWS)
- Telecom OSS and BSS
- Rest API
- Mongo DB
- Ignite
- Oracle
- Pyspark
- 2g, 3g, LTE and VOLTE
- Selenium Webdriver
- Jmeter
Certification
Certified Tester Foundation Level (CTFL)
Languages
Hindi
English
Telugu
Personal Information
Title: Quality Assurance | Big Data analytics | Containerization | Telecom
Timeline
Quality Manager
Mobileum
08.2021 - Current
Quality Assurance Lead
Ace Turtle Services Ltd
09.2020 - 08.2021
Test Analyst
TOMIA
08.2014 - 09.2020
Consultant
Capgemini
06.2010 - 08.2014
M.C.A - Computer Applications
JNTU
Bachelor's Degree - Maths, Physics, Chemistry
Andhra University
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