Pavan Kumar Kosuri
Hyderabad
Summary
Results-driven Jewelry Store Manager with 7+ years of experience in gold ornaments manufacturing, retail sales, and team leadership. Skilled in supervising and training staff, driving sales growth, managing customer relations, and ensuring smooth store operations. Strong expertise in inventory control, budgeting, and implementing effective sales & marketing strategies to maximize revenue and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Store & Sales Manager
KSB Gold Works
01.2019 - Current
- Supervised day-to-day store operations, ensuring smooth workflow in sales and customer service.
- Recruited, trained, and mentored sales staff, improving team performance and customer handling skills.
- Handled customer complaints and implemented solutions to maintain strong client relationships.
- Managed inventory and stock control to minimize shrinkage and improve product availability.
- Prepared budgets, monitored expenses, and achieved sales targets consistently.
- Developed and executed sales & marketing campaigns to drive store footfall and revenue growth.
- Coordinated with manufacturing units for timely supply of jewelry stock.
Manager
Jewelry Sales & Manufacturing Management
01.2015 - 01.2019
- Oversaw jewelry production planning, quality assurance, and wholesale/retail sales.
- Built long-term relationships with B2B clients and retail customers.
- Implemented customer-centric sales approaches, boosting revenue by 25%.
- Managed pricing, vendor negotiations, and product promotions.
Education
MBA - Marketing
CMR group of institutions
01.2019
Bachelor’s Degree - undefined
Osmania University
Skills
- Store Operations & Team Supervision
- Staff Training & Recruitment
- Customer Relationship Management (CRM)
- Sales & Marketing Campaigns
- Inventory & Stock Management
- Budgeting & Cost Optimization
- Visual Merchandising & Display Management
- Problem-Solving & Conflict Resolution
Accomplishments
- Increased store sales revenue by 30% through targeted promotions and customer loyalty programs.
- Trained and developed over 15 sales associates, improving store service quality.
- Successfully managed high-value gold inventory with zero losses.
Timeline
Store & Sales Manager
KSB Gold Works
01.2019 - Current
Manager
Jewelry Sales & Manufacturing Management
01.2015 - 01.2019
Bachelor’s Degree - undefined
Osmania University
MBA - Marketing
CMR group of institutions
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