Pavan Kumar Rajashekar
MICROSOFT DYNAMICS CRM ANALYST
Hyderabad
Summary
CRM Developer with 3 years of experience working with Microsoft technologies, including D365 and PowerApps. Skilled in customizing solutions, managing workflows, security roles, and virtual entities. Proficient in JavaScript, C# and PowerApps Portals, with a strong focus on troubleshooting, testing, and optimizing application functionality.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
3
3
Certifications
Work History
Advanced App Engineering Analyst
Accenture Private Limited
Hydreabad
01.2024 - Current
- I worked with Dynamics CRM to manage product sales, integrating data with SAP from multiple connected systems.
- I develop and implement Microsoft D365 CRM solutions, ensuring optimal functionality and a seamless user experience.
- My role involves handling clients across various European regions including the UK, Netherlands, France, Italy, Czech, and Slovakia.
- I lead a team to complete tasks and effectively manage responsibilities in the absence of the reporting lead.
- I customize workflows, business rules, and actions, and troubleshoot bugs while maintaining data integrity and security roles.
- I have expertise in Microsoft D365, SQL, C#, JavaScript, PowerApps, GEN AI, and custom connectors for PowerApps Portals.
Advanced App Engineering Associate
Accenture
Hyderabad
11.2022 - 01.2024
- Provided assistance in the setup, configuration, and customization of Microsoft Dynamics CRM systems to meet project requirements and client needs.
- Wrote and optimized SQL queries for data extraction, reporting, and integration between Dynamics and other systems, ensuring data accuracy and integrity.
- Supported the integration of Microsoft Dynamics with third-party applications and legacy systems, ensuring smooth data migration and synchronization.
- Identifying, troubleshooting, and resolving issues related to Microsoft Dynamics functionality, workflows, and data integrity, providing solutions in a timely manner.
- Assist in client meetings, gathering requirements and offering technical support to ensure successful implementation and user adoption.
Education
B.Tech - Electronics and Communication Engineering
Vignan Institute Of Technology And Science
Hyderabad, Telangana07.2022
Skills
- Microsoft Dynamics CRM
- Microsoft SQL
- C#
- JavaScript
- Microsoft Power Apps
- GEN AI
Accomplishments
- Awarded Best Employee at Accenture for exceptional performance.
- Recognized for volunteering and helping organize office events, showing teamwork and leadership.
- Promoted from Advanced Application Engineer Associate to Analyst at Accenture due to strong performance and growth.
Soft Skills
Problem-Solving | Communication | Training | Documentation | Collaboration | Customer Focus |
Adaptability | Analytical Skills
Certification
Microsoft Azure SC-900 Fundamentals
Timeline
Advanced App Engineering Analyst
Accenture Private Limited
01.2024 - Current
Advanced App Engineering Associate
Accenture
11.2022 - 01.2024
B.Tech - Electronics and Communication Engineering
Vignan Institute Of Technology And Science
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