PAVAN PANDEY
Gurgaon
Summary
OBJECTIVE: -To enhance the collective capability and obtain a challenging position where I can contribute my skills for the growth of the company. Results-oriented Engineering Professional with more than 13 years of experience in day-to-day business operations management. Offering ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
Work History
Operation Manager
TRIPLEPLAY BROADBAND
Gurgaon, Haryana
03.2019 - Current
- Team size:- 50+
- Optical Fiber project planning , execution ,Quality Control and closer in timeline.
- Utilized industry equipment to analyze, identify and resolve technical flows in the optical fiber link.
- Explore new smart cities project opportunity for business development in the organization.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Work closely with Local cable operator(LCO) to identification ,negotiation and onboarding in our network.
- • Closely working with government/public authorities for liasioning to work smoothly.
- Increased customer satisfaction by resolving network issues.
Fibre Supervisor
PRATAP TECHNOCRATS
Udaipur
06.2018 - 10.2018
- Team size:- 30+
- Responsible for team building and management.
- 1000 km Intracity + NLD fibre operation & Maintenance.
- Ring splitting activity, RFMS high loss issues, OLT ring preparation.
- Responsible for FRT movement, closer of ticket within MTTR, maintain 99.99% SLA.
- Co-ordination with NOC for high loss reduction in fiber link.
- Execution of OFC project to eliminate high link loss and safeguard link for smooth operation.
System Engineer
INVAS TECHNOLOGY
Gurgaon
01.2018 - 06.2018
- Team size:- 10+
- Responsible for the RFTS /NQMS installation, technical support & training.
- Manage client services of major accounts.
- Generate new leads for the OFC Projects & operation.
- OFC testing product installation and demo to the client.
- OEM/Internal stake holder management.
Senior Engineer
Adecco India (Sterlite Tech )
BHOPAL
03.2017 - 01.2018
- OFC project rollout in Intercity and Intracity.
- Vendor management, Resource Management, Quality Assurance and Contract & Procurement
- Prepared project proposals, including cost estimates, schedules and project specifications.
- EHS implementation on site with proper SLA guideline follow up for client satisfaction.
- OFC link testing procedures with client guideline and resolve technical flows for proper handover.
- Liasioning with public and private authority for smooth project execution.
FIBER ENGINEER
IKYA Human Capital (Reliance Jio Project)
JABALPUR
04.2013 - 06.2017
- To manage the construction activity of Wireless, Wire line& large facility.
- Handled Team Size: -6 engineer + 3 FRT Fibre Responsibilities:-.
- Planning & execution of OFC project rollout of Intracity& NLD Routes.
- Familiar& Experience on Procurement & ROW Activities in Project Execution.
- End to End, Link /Span planning, contract & procurement, execution, management & hand over under given timeline for HOTO.
- Offered Link /Span to O&M with all Documentation for HOTO.
- Optical loss Rectification with help of all loss reduction Technique.
- College Wi-Fi , Public Wi-Fi , Fttx Planning & Execution.
- Inspected project sites to monitor progress and adherence to design specifications, safety protocols and state sanitation standards.
INSTRUMENTATION ENGINEER
Aarvi Encon (L &T Project)
CHANDIGARH
07.2012 - 04.2013
- Vendor Meet on Weekly Basis & Review of Work.
- On Premises OFC, cable laying for building Connectivity As per Guideline.
- Last Mile OFC maintenance & Wi-Fi troubleshooting.
- Google earth/ Map uses to plan and make it convert to CAD solution to submit it to concern vendor.
- Participated in design specification review meetings, coordinating with inter-departmental teams to align ongoing efforts and overall business goals.
OPERATION & MAINTENANCE ENGINEER
TATA COMMUNICATION
indore
02.2010 - 06.2012
- Handle Team Size of 20 Persons.
- Hand-on experience in optical fiber cable & tools like splicing machine, OTDR, LS/PM,cable locator, loop tester, Ethernet tester, Spectrum Analyser.Intracity & NLD link maintenance, project execution & planning, optical power measurement, loss measurements, link loss budget.
- Engaged in NLD as well as intracity network execution.
- Meet SLA for MTTR & Network Availability.
- Having experience of SDH & DWDM activity like card alarm & replacement/SITE PM/jack in /jack out Patch chord fault finding/lambda channel adjustment & troubleshooting, dual home parenting forbetter network.
- Experience on troubleshooting transmission equipment's: Alcatel 1660sm, Alcatel 1696, Huawei 1600g, tejas1100, tejas1270, tejas100cp etc.
- Card installation &commissioning.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
FIELD NETWORK ENGINEER
TULIP TELECOM
JABALPUR
10.2008 - 10.2009
- Handled the field activity of lease line network access & customer connectivity.
- Leased line OFC maintenance, Radio antenna link connectivity from PoP Access point.
- OFC last mile testing through OTDR, OLTS, FLS, acquisition& row activity.
- Last mile OFC project delivery on timeline.
- Attend Customer call for bandwidth connection as per requirement & NOC Activities.
ENGINEER
LIGHT GROUP
JABALPUR
09.2007 - 08.2008
- Project rollout & O&M Activity.
- Handle Team Size of approx. 10 member.
- OFC Project Execution for client of Concern NLD Routes.
- Resource & Material Management.
- Link loss budget calculation for hassle free customer services.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Liasioning with local and public authority for smooth project execution.
- Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
Education
Master of Science - Telecom Technology
SMU.(DISTANCE)
C.G. 07.2010 -
BE - Electronics & Telecommunication Engineering
SRIT, R.G.P.V, Bhopal (MP)
08.2003 -
Higher secondary from MP board, Bhopal (MP) -
P.L.S.JHA MODEL HIGHER SECONDARY
JABALPUR 03.2002 -
High School from MP board, Bhopal (MP) -
P.L.S.JHA MODEL HIGHER SECONDARY
03.1999 -
Skills
ROW Liasioning
Accomplishments
- Reduced operational expenses by 30 % by streamlining team operations.
- Delivered multiple projects before timeline and under budget with appreciation note from top Management.
- Driven team of 50+ staff members.
- Business development activity for the organization to promote business goals.
- Tie-ups and collaboration with vendors and companies to expand project value.
- Improved customer satisfaction ratings by 40 % by implementation of Customer centric approach.
Timeline
Operation Manager
TRIPLEPLAY BROADBAND
03.2019 - Current
Fibre Supervisor
PRATAP TECHNOCRATS
06.2018 - 10.2018
System Engineer
INVAS TECHNOLOGY
01.2018 - 06.2018
Senior Engineer
Adecco India (Sterlite Tech )
03.2017 - 01.2018
FIBER ENGINEER
IKYA Human Capital (Reliance Jio Project)
04.2013 - 06.2017
INSTRUMENTATION ENGINEER
Aarvi Encon (L &T Project)
07.2012 - 04.2013
Master of Science - Telecom Technology
SMU.(DISTANCE)
07.2010 -
OPERATION & MAINTENANCE ENGINEER
TATA COMMUNICATION
02.2010 - 06.2012
FIELD NETWORK ENGINEER
TULIP TELECOM
10.2008 - 10.2009
ENGINEER
LIGHT GROUP
09.2007 - 08.2008
BE - Electronics & Telecommunication Engineering
SRIT, R.G.P.V, Bhopal (MP)
08.2003 -
Higher secondary from MP board, Bhopal (MP) -
P.L.S.JHA MODEL HIGHER SECONDARY
03.2002 -
High School from MP board, Bhopal (MP) -
P.L.S.JHA MODEL HIGHER SECONDARY
03.1999 -