Pavan Potadar

Technologies: Angular, ASP.NET Core, ADO.NET, SQL Server
Description:
Previously, even minor reporting requests required submitting support tickets. To streamline this, we developed ReportBuilder, a self-service application integrated into our main platform. It enables users to create, schedule, and download custom reports without manual intervention. This tool has significantly improved user autonomy and reduced the report-related ticket volume by approximately 60%.

Technologies: Angular, ASP.NET Core, SignalR, ADO.NET, SQL Server
Description:
Earlier, customers had to email the support team for queries or issues, often resulting in delays due to insufficient information. We built VitalForms, a real-time form and chat-based support system. Customers can fill out a form within the application, which triggers a live chat window using SignalR for immediate interaction with support agents. This innovation has improved response time and cut the Turnaround Time (TAT) by over 40%.

Technologies: Angular, .NET Framework Web API, ADO.NET, SQL Server
Description:
VitalOrders allows external ordering facilities of laboratories to place orders directly into our main application through a web-based portal. This solution has streamlined the order intake process, ensuring more efficient and error-free order management across associated labs.

• Functioned as software engineer on Windows application development.
• Devised multiple solutions addressing design challenges in ITMS Module.
• Deliver analytical data to customers utilizing SQL Server on a weekly, monthly, and quarterly basis.
• Engaging with clients, gathering requirements, and documenting details for Development team
• Managed entire team through task assignment, problem resolution, and solution validation for given problem statements.
• Compile status reports and conduct RCAs based on weekly resolved issues.

• Worked on basic static websites and web applications for clients depending upon the requirements.
• Worked on developing Web Applications like Parlor management using APSNET technologies.

• I was part of the product development which is used for Educational institutes for providing online exams, grading systems and certifications.