Playing Board Games,Music,Playing Chess
PAVANI BONDADA
HR Executive
Hyderabad,TG
Summary
A goal-oriented and creative Human Resource professional with experience working in complex organization structures in onboarding, payroll, learning & development, performance management and HR strategy. Enabled business in hiring unique skilled resources from different parts of the country to fill the capability gap within the organization. I would like to work in an environment where I can foster and hone further on my existing organizational and project skills to develop a better outlook on the industry where I see myself spearheading complex projects. Skilled in employee hiring, development and motivation. Offers employees comprehensive support and career development guidance for dynamic industry landscape.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
HR Executive
Radhika Industries
Hyderabad, Telangana
05.2017 - 04.2022
- Monitoring performance of resources by developing data-driven performance measurement system
- End-to-end recruitment of staff including job posting, screening, interviews, and payroll setup
- Reduced cost of recruitment by 35% through strategic negotiations in recruitment stage
- Interviewed and onboarded 26 new employees and trained them on internal processes within strict deadlines
- Worked with accounting team to coordinate on payroll processing and timely payouts.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations
Customer Relations Officer
Bharati Airtel
Hyderabad, Telangana
11.2015 - 03.2017
- Worked with premium customers to deliver customized service in devising monthly plans and other issues
- Improved customer issue resolution time by over 22% within 6 months
- Delivered high-standard service across the sales, retention, customer service, and complaint management teams
- Onboarded and trained 10 new employees which enables them to meet their KPIs within required time
- Achieved high ARPU targets & follow up of High Average Revenue Per Unit Customers.
Education
Bachelor of Commerce - Accounts and Finance
Dr.C.V.Raman University
Bilaspur 07.2011 - 06.2014
Skills
MS Excel, MS PowerPoint, MS Office
undefinedInterests
Accomplishments
Best Customer Service Representative of the Year 2015 - 2016
Bharati Airtel
· Received Best CSR Award at national level for maintaining high standards of customer service and high average revenue per customer served.
Timeline
HR Executive
Radhika Industries
05.2017 - 04.2022
Customer Relations Officer
Bharati Airtel
11.2015 - 03.2017
Bachelor of Commerce - Accounts and Finance
Dr.C.V.Raman University
07.2011 - 06.2014
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