In-depth Senior Associate with sound knowledge of various software. Expertise in client management, data analysis, data modeling and client relationship management. Over 8 years of experience in industry.
Overview
8
8
years of professional experience
Work History
Senior Associate
Cognizant
Hyderabad
10.2023 - Current
Resolved customer inquiries in a timely manner while adhering to service level agreements.
Gathered requirements from stakeholders and developed initial scope.
Gathered data to incorporate into reports and presentations.
Data Engineering Senior Analyst
Accenture
Hyderabad
01.2021 - 10.2023
Prepared flow charts and models and conducted feasibility studies to design system solutions.
Developed numerous scripts to serve requests submitted by users.
Supported customers by answering questions and guiding end-use.
Troubleshot and resolved problems with programs and systems.
Implemented ansible pipeline for code deployments
Created and scheduled autosys jobs for production and lower lanes.
IT Analyst
TATA Consultancy Services
Hyderabad
11.2015 - 01.2021
Implemented code for multiple projects without missing timelines.
Prepared test cases and Performed UT
Promoted code to higher environments and provided support.
Conducted project reviews based on organizational principles, policies and practices.
Participated and led over 5 projects in 5 years while working closely with management.
Identified improvement opportunities to effectively meet customer and business needs.