Dynamic professional with extensive experienced, specializing in SAP ERP, salesforce and order processing. Proven track record in enhancing operational efficiency through automation and effective team collaboration. Adept at training and mentoring, driving performance improvements, and optimizing business processes to achieve significant results.
Overview
6
6
years of professional experience
Work History
Management Trainee
Genpact
Noida
04.2025 - Current
Contributed to contract management processes to enhance operational efficiency.
Collaborated with price activation team to optimize pricing strategies.
Order to Operation Analyst (CL-11)
Accenture Solutions Pvt Ltd
Gurugram
07.2022 - 04.2025
Successfully completed the transition for the EMEA region and brought the business to Accenture.
Daily, connect with the team to plan and prioritize things.
Creation of revenue orders in ERP for multiple clusters.
Handling STO/Replenishment orders.
Creation of sample orders and replacement orders as per the requirement.
New customer on board over Salesforce.
Create and update the SOP as per the latest changes.
Performing internal audits.
Releasing EDI orders from blocks.
Introducing automation for one-fourth of the business process in collaboration with the client.
Working closely with managers and employees to ensure corrective measures for operational enhancements.
Senior Associate - Ops
Wipro Ltd.
Gurugram
12.2020 - 07.2022
Processed sales orders efficiently to ensure timely fulfillment.
Trained new employees on operational procedures and company policies.
Prepared day-end reports to track sales performance and inventory levels.
Transaction Process New Associate
Accenture Solutions Pvt Ltd
Gurugram
11.2018 - 01.2020
Processed orders into ERP for accurate inventory management.
Handled return orders to ensure proper adjustments in records.
Generated Sales Order Report for performance analysis.
Education
Graduation - Bachelors of Commerce
University of Delhi
10-2018
H.S.C -
CBSE
01.2014
S.S.C -
CBSE
01.2012
Skills
SAP ERP
Salesforce Classic and Lightning
I5 Lots
GPO Vizient
Microsoft Office suite
IBM Content Navigator
Order processing and fulfillment
Amazon Web Services (AWS)
Microsoft Cloud solutions
Accomplishments
Received Star of the Week award in Accenture for the accuracy in 2019
Received Shimmer Award in Wipro for Outstanding Performance in quarter 2 of 2021
Recognized for performing exceptionally well and clubbed with 100% volume in March 2023
Recognized as a quick learner and performer in January 2023
Received client appreciation multiple times
Languages
English
Hindi
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge.