Pavan Kumar Akinepalli
Hyderabad
Summary
Dynamic and results-oriented professional with over 15 years of experience leading teams across multiple geographic regions in various capacities, including transition management, project management, change management, asset management, vendor management, and IT operations. Proven track record of delivering successful outcomes by implementing strategic initiatives and driving operational excellence. Adept at navigating complex organizational landscapes and fostering collaborative relationships to achieve business objectives. Skilled in leveraging effective communication and leadership techniques to motivate teams and optimize performance. Demonstrated expertise in managing large-scale projects, mitigating risks, and ensuring seamless transitions in rapidly evolving environments. Passionate about driving innovation and continuous improvement to enhance operational efficiency and deliver value to stakeholders.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead II - IT Infrastructure
Kyndryl Solutions Pvt Ltd.
09.2022 - Current
- Spearheaded the segregation of IT infrastructure during the IBM spin-off, meticulously coordinating the transition process across multiple locations in India.
- Led cross-functional teams to assess, segregate, and reallocate IT assets and resources between the companies, ensuring minimal disruption to operations.
- Developed and executed comprehensive transition plans to segregate systems, networks, and applications, adhering to strict timelines and regulatory requirements.
- Collaborated with stakeholders from both companies to negotiate agreements, resolve conflicts, and facilitate smooth handovers of IT infrastructure and services.
- Implemented robust tracking mechanisms and quality assurance processes to monitor the segregation progress, identify issues proactively, and drive timely resolutions.
- Directed the migration of 265 customer dedicated network accounts from Latin American countries to India, ensuring a smooth and efficient transition process.
- Coordinated with cross-functional teams to assess network requirements, develop migration strategies, and execute relocation plans in accordance with project timelines.
- Oversaw the configuration, testing, and validation of network infrastructure to guarantee seamless functionality and performance post-migration.
- Conducted comprehensive risk assessments and developed contingency plans to mitigate potential disruptions to customer services during the migration process.
- Designed, developed, and maintained reporting dashboards to track key metrics and performance indicators related to the migration of 265 customer network accounts, ensuring transparency and accountability throughout the project lifecycle.
- Established and maintained comprehensive documentation management systems, including migration plans, process workflows, and technical specifications, to facilitate knowledge sharing, compliance, and auditability.
- Collaborated with internal teams and external vendors to resolve technical issues, minimize downtime, and meet service level agreements (SLAs).
- Led the planning and execution of infrastructure upgrades, expansions, and migrations to support business growth and evolving requirements under guidance of CIO, CISO
- Conducted regular assessments of IT infrastructure assets and resources, identifying areas for improvement and implementing cost-effective solutions to enhance operational efficiency.
- Developed and implemented change management processes and procedures for IT infrastructure, ensuring minimal disruption to services during system upgrades, patches, and deployments.
- Conducted thorough impact assessments to evaluate the potential effects of proposed changes on IT infrastructure components, applications, and end-users.
- Facilitated communication and collaboration between cross-functional teams to gain consensus on change requests, prioritize changes based on business objectives, and manage stakeholder expectations.
- Established change control boards or committees to review and approve change requests, ensuring adherence to predefined policies, standards, and regulatory requirements.
- Monitored and tracked changes throughout the change lifecycle, documenting change activities, analyzing outcomes, and identifying opportunities for continuous improvement in change management processes.
IT Manager
IBM India Pvt Ltd
08.2013 - 08.2022
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
Education
Master of Science - Computer Science
Kakatiya University
WarangalMaster of Science - Computer Science
Kakatiya University
Skills
- Project Management
- Data Center Operations
- IT Operations
- ITIL Framework
- Business continuity management
- Program management
- Vendor Relationship Management
- Enterprise WiFi management
Certification
ITIL V3 certified
PMP Trained in 35 PDU's
Azure - AZ-900 trained
AWS cloud practitioner - Trained.
ISO 23001:2018 - Business continuity management implementor
Timeline
Lead II - IT Infrastructure
Kyndryl Solutions Pvt Ltd.
09.2022 - Current
IT Manager
IBM India Pvt Ltd
08.2013 - 08.2022
Master of Science - Computer Science
Kakatiya University
Master of Science - Computer Science
Kakatiya University
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