Summary
Overview
Work History
Education
Skills
INDUSTRY EXPERTISE
Timeline
Generic

PAVAN KUMAR DHULIPALLA

Software Engineering Manager
Hyderabad

Summary

Strategic engineering leader with 19+ years of experience in transforming strategic visions into high-impact products, specializing in Applied AI/ML. Proven track record of architecting and delivering large-scale platforms that drive business growth. Adept at building and mentoring high-performing teams to consistently deliver innovative and reliable results.

Overview

19
19
years of professional experience
3
3
Languages

Work History

Senior Software Engineering Leader, Applied AI/ML

Google
09.2021 - Current
  • A seasoned Senior Software Engineering Leader with a proven track record of driving technical strategy and thought leadership for large-scale engineering organizations, with a focus on developing high-performing teams.
  • I have led a team of over 35 engineers, spearheading the development of mission-critical platforms. My work includes an AI-Powered Case Management Platform that generated over $50 million in savings and a 3P Trust platform that significantly reduced third-party risk posture.
  • A key focus has been on leveraging applied AI/ML to solve complex business problems. As a leader, I architected and guided the creation of core ML Foundations, a comprehensive framework that includes a configurable prompt designer, responsible AI guardrails, and integrated quality assurance. This foundation enables seamless LLM integration for various use cases.
  • Furthermore, I led a specialized team in building a multi-classification BERT model for case categorization, which contributed to a 25% improvement in case deflection across 10 million annual cases.
  • Led the launch of AI-powered BANT summaries for Cloud Sales conversations, a feature that reduced post-call activities by approximately 40%, increasing sellers’ efficiency, and is projected to create an incremental revenue pipeline of $10 million to $14 million per year at full rollout.

Senior Engineering Manager

Salesforce
07.2018 - 09.2021
  • Developed the strategic vision for go-to-market and sales solutions, leading cross-functional teams to deliver robust tools that enhanced operational efficiency by 20% and accelerated sales processes.
  • Identified inefficiencies in the Sales team's commission processing. Led the overall engineering effort to architect and implement a transformative solution, streamlining the process, and improving team performance and satisfaction significantly.
  • Optimized operational efficiency by analyzing and renegotiating vendor contracts, yielding a 10% decrease in operational costs.
  • Created a successful mentorship program that propelled team retention by 30% via targeted development of leadership and technical capabilities.
  • Championed a diversity initiative in hiring that increased team inclusiveness and diversity by 40%.
  • Oversaw 30+ strong team of engineering personnel.

Technical Architect

Cognizant
07.2014 - 06.2018
  • Led the Architecture of Force.com solutions, ensuring they met customer requirements and adhered to industry best practices.
  • Designed and Led development a schema-based Agile accelerator solution to streamline the project intake.
  • Optimized development efficiency by implementing agile methodologies and DevOps practices, resulting in a 30% faster time-to-market for solutions.

Technical Lead

Capgemini
06.2013 - 07.2014
  • Led a team that delivered 10+ Salesforce solutions for customers.

Technical Lead

Wipro
09.2006 - 06.2013
  • Streamlined ACL provisioning by integrating Java and SUN IDM, enhancing RBAC system efficiency.
  • Led the design and development of comprehensive Salesforce solutions.

Education

Post Graduation - AIML

Great Learning
Hyderabad
12.2021

Bachelor of Engineering - Electrical and Electronics

Osmania University
Hyderabad
05.2006

Skills

  • Software Engineering Leadership

  • Strategic Planning & Execution

  • Developing High-Performance Teams

  • Artificial Intelligence & Machine Learning

  • AI Agents & Agent Orchestration

  • Prompt Engineering & Responsible AI

  • Large-Scale Distributed Software Architecture

INDUSTRY EXPERTISE

  • Coaching and Mentoring
  • People Management
  • Software Architecture

Timeline

Senior Software Engineering Leader, Applied AI/ML

Google
09.2021 - Current

Senior Engineering Manager

Salesforce
07.2018 - 09.2021

Technical Architect

Cognizant
07.2014 - 06.2018

Technical Lead

Capgemini
06.2013 - 07.2014

Technical Lead

Wipro
09.2006 - 06.2013

Post Graduation - AIML

Great Learning

Bachelor of Engineering - Electrical and Electronics

Osmania University

Similar Profiles

CREATE PROFILE
PAVAN KUMAR DHULIPALLASoftware Engineering Manager