Pavankumar S Biradar

Client: Desmet Engineering Pvt Ltd

• Led large-scale IT infrastructure migrations: spearheaded seamless migration of mail servers, domain environments, enterprise applications, and infrastructure across multiple platforms, ensuring uninterrupted operations.
• Directed end-to-end IT operations and team leadership: Oversaw client infrastructure administration and management, leading cross-functional team execution, and operational excellence across global environments.
• Successfully executed the infrastructure transition for Alfa Laval: Planned and implemented a smooth IT infrastructure migration across Cisco networks, servers, and user applications, maintaining zero business disruption.
• Virtualization and Hypervisor Deployment Expertise: Deployed and managed VMware ESXi/vSphere Hypervisor, enabling scalable and high-availability virtual environments across enterprise systems.
• Modern Device Management and Endpoint Security: Delivered secure, automated device provisioning using Windows Autopilot, integrated with Dell hardware, and cloud security enforcement, CrowdStrike, and Qualys clients for advanced threat protection.
• Cloud & Endpoint Administration: Administered and managed Microsoft Azure, Intune environments, and Veeam Backup & Replication, ensuring information protection, disaster recovery, and high system availability.
• Enterprise Tool Implementation: Implemented and supported various enterprise tools, including MS Viva Engage, ServiceNow, MS D365, IBM Lotus Notes, and MS SharePoint, enhancing collaboration and productivity.
• Engineering Application Support Proficiency: Demonstrated a strong command of AutoCAD engineering tools such as Plant3D, Navisworks, Cadison, AutoCAD, and ChemCAD for infrastructure and plant modeling.
• Adoption of Generative AI Tools: Integrated and utilized AI tools like MS Copilot and ChatGPT to enhance automation, support, and productivity across functions.

Award-Winning Performance in IT Integration: Received the “Outstanding Effort” Reward and Recognition (Jul–Dec ’24) for delivering a flawless IT integration for Desmet India, achieving zero business impact and exemplary project execution.

Client: Capegemini

• Automated Infrastructure Provisioning and Setup: Spearheaded the automation of infrastructure provisioning processes, significantly reducing manual intervention and setup time across multiple environments.
• Virtualization Capacity Planning: Performed comprehensive capacity planning for complex virtualization environments, ensuring optimal resource utilization, and scalability.
• Cloud Solution Design & Deployment: Designed and deployed robust, cloud-based solutions tailored to client requirements and new business offerings, ensuring service delivery and flexibility.
• Vendor Management for Hardware Projects: Successfully managed end-to-end coordination with vendors for the timely delivery and installation of critical IT infrastructure.
• Information Security Management System (ISMS) Enhancement: Strengthened the organization’s information security posture by implementing and improving controls, and compliance frameworks.
• Strategic Client Engagement and Delivery Coordination: Developed and executed targeted client strategies in collaboration with automation, security, and vendor teams, ensuring seamless solution delivery.
• Leadership Across Internal and External Teams: Directed both internal staff and vendor-managed service teams, driving accountability and timely achievement of IT deliverables.
• Project Leadership & Strategic Contribution: Played a key role in shaping IT project strategies, leading cross-functional execution to align with long-term business roadmaps.

Key Projects Delivered.

• Multi-Factor Authentication Modernization: Led the implementation of the PingID Authentication Application, replacing the legacy Mobile Pass system, enhancing access and user authentication.
• Secure MDM Authentication Upgrade: Activated PingID integration for the Mobile Device Management (MDM) solution, successfully phasing out the legacy authentication mechanism for improved security.
• Host Data Migration: Executed a seamless migration of Windows Host data, ensuring zero data loss, and maintaining operational continuity.
• Cross-Domain Windows System Migration: Orchestrated a successful migration of host domain data to a new Windows domain, supporting a UK-based client with a smooth transition and minimal downtime.

• Successfully migrated to Microsoft O365: Led the end-to-end migration and implementation of the Microsoft O365 Mail Client, ensuring a seamless transition and minimal downtime across the organization.
• Strengthened IT Infrastructure Security: Implemented robust IT infrastructure security protocols and alert systems, enhancing proactive threat detection and compliance posture.
• Domain & DNS Administration: Efficiently administered domains and DNS records via GoDaddy, ensuring uninterrupted digital operations, and secure domain management.
• Deployed AD Server on AWS Cloud: Implemented and managed Active Directory Server on AWS Cloud, enabling centralized identity and access management in a scalable cloud environment.
• Email Server & Backup Management: Managed G Suite and Microsoft O365 mail servers, including full backup solutions to safeguard communication data, and ensure recovery readiness.
• Business Application Administration: Administered critical sales applications, such as Knowlarity and LeadSquared, supporting sales operations and lead management workflows effectively.
• Employee Monitoring Tools Oversight: Oversaw the administration of employee monitoring tools like TeamOB, We360, and Workforce Analytics, enhancing productivity tracking and operational visibility.
• Multimedia Tools Management: Provided administration support for video and creative software tools, including Adobe, Zoom, and Freepik, enabling high-quality content production and collaboration.
• Network Technologies Deployment: Possess hands-on experience with modern network technologies, including Netfox Firewalls and Linksys Access Points, ensuring secure and scalable connectivity solutions.

• Windows Server Deployment & Configuration: Successfully deployed, configured, and supported Windows Server systems, ensuring stable, secure, and efficient infrastructure across the enterprise.
• Expertise in Active Directory and Wintel Platforms: Demonstrated in-depth knowledge of Active Directory, including OU design, group policy, site creation, user management, and schema updates. Hands-on experience with Wintel platforms, network infrastructure, and services like DNS, DHCP, WSUS, FTP, print servers, and email systems.
• Server Environment Management and Troubleshooting: Led server environment implementation and upgrades, including system patching, software deployment, hardware diagnostics, and replacements, reducing system downtimes significantly.
• Specialized Support for Automotive Engineering Software: Provided installation, integration, and troubleshooting support for specialized tools, including CATIA, Teamcenter (with JT Translator), Cadence, MATLAB, AutoCAD, Altium, N-Code, and National Instruments, streamlining engineering productivity in the automotive domain.
• Disaster Recovery & Server Backup Strategy: Contributed to planning, testing, and validating disaster recovery procedures, ensuring continuity and minimal disruption. Managed backup systems, routers, and NAS storage devices, supporting organizational data integrity.
• Endpoint Security & Encryption Management: Administered McAfee Encryption/Decryption (online and offline), and oversaw Endpoint Security Antivirus Enterprise Edition for both server and client endpoints, reinforcing cybersecurity posture.
• Microsoft Office Licensing & Administration: Managed Microsoft Office licensing, installations, and administration, maintaining software compliance, and reducing downtime.
• Workflow Automation and Monitoring: Implemented and maintained daily workflow processes using Kissflow and ProcessMaker, increasing efficiency and operational efficiency.
• Remote Monitoring & User Management: Deployed and administered Kaseya Remote Monitoring & IT User Management, enabling proactive system monitoring, and seamless IT support.
• Network Monitoring and Troubleshooting: Utilized Cisco Meraki tools to monitor and troubleshoot network services, ensuring 24/7 uptime, and reduced latency.
• Vendor Management & IT Asset Documentation: Built a Vendor Management System, managed infrastructure inventory, and maintained compliance documentation for audits and procurement, aligned with updated business requirements.

Key Achievements

• Streamlined Workflow Automation: Successfully implemented the ProcessMaker workflow application, improving task automation and approval flows.
• Asset Inventory Modernization: Led a trial implementation of Airtable for infrastructure inventory management, enhancing visibility, and asset tracking.
• Data Recovery & Encryption Management: Enabled offline decryption of McAfee-encrypted hard disks, recovering critical data, and reducing data loss risks.
• Enhanced IT Monitoring and Management: Implemented Kaseya Remote Monitoring in collaboration with the parent company, improving IT visibility and support.
• Engineering Software Optimization: Resolved recurring issues in Teamcenter and SolidWorks, improving engineering team productivity and software stability.
• Strengthened IT Security: Participated in security implementation projects, including USB blocking and data loss prevention (DLP), bolstering organizational protection.
• Patch Management Implementation: Pioneered a trial patch management engine for applying critical Windows Server patches, improving system readiness, and compliance.

Project Deployment & Engagement - BESCOM (K-RAPDRP) Initiative: Deployed by Infosys Ltd. to the Karnataka Restructured Accelerated Power Development & Reforming Program (K-RAPDRP) for BESCOM, contributing to state-level digital transformation in the energy sector.

• Client System & User Account Administration: Efficiently managed client systems and user accounts, ensuring seamless access, data security, and system performance across the network.
• Endpoint Security Management: Administered and maintained Symantec Antivirus Corporate Edition across servers and clients, fortifying organizational cybersecurity protocols.
• System Upgrades & Patch Management: Led hardware and software upgrades, applied MS patches, integrated new tools, and implemented security measures to enhance network device stability and performance.
• OS Installation & Technical Support: Delivered end-to-end support for Windows 7 and Windows 10 installation and troubleshooting, ensuring optimal user experience, and system uptime.
• Project-Based Vendor Management: Successfully managed over eight vendors, including HP, Value Point Systems, LIPI, EPSON, Reliance, and Hughes Net, during project implementations, ensuring quality, timely delivery, and budget adherence.