Pavethran M

• Worked cross-functionally within organization and external partners, integrators and vendors.
• Drafted failure analysis reports in Vehicle Service and prepared quotations for repair.
• Escalated and re-produced problem to internal development sources to reach solution.
• Educated product implementation and usage and answer technical questions.
• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
• Supervised maintenance functions, working collaboratively with Technician on shop floor repairs.
• Positively engaged with customers and maintained professional appearance at all times as company representative.

• Developed and implemented process flow improvement and standardization service

- Customer complaint analysis & Increased Customer satisfaction rate

- Maintaining daily service Records & 5S Maintenance

- Provide precision estimation Strategies for process improvements.

• Operated Various machines and various equipment to move materials and promote job efficiency.
• Interpreted job site supervisor's orders and technical documentation to complete accurate work.
• Loaded, unloaded and moved material to and from storage and production areas.
• Efficiently prepared job sites by removing debris and setting up materials and tools.
• Learned how to complete a task and work with minimal supervision, contributing to successful Result.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.