Pavithra K
Bengaluru
Summary
Thoughtful Quality Control Team Lead with 7 years of big-picture planning and systematic assessment of product standards. Implements lasting quality-control measures, prioritizing customer satisfaction and long-term brand reputation. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
QA Team Lead
Omega Healthcare Management Services Private Ltd
Bengaluru
12.2016 - 01.2024
- Collaborated with cross-functional teams to identify areas for improvement in the development process.
- Streamlined QA processes for faster issue identification and resolution, improving overall product performance.
- Mentored junior QA analysts to develop their skills and contribute more effectively to the team.
- Delivered excellent results under tight deadlines by managing workload distribution among team members effectively.
- Established comprehensive test plans based on project requirements and priorities.
Education
B.E in Electronics And Communication Engineering - Electrical, Electronics And Communications Engineering
Patel Public School
Bengaluru12.2016
Skills
- Team Mentoring
- Teamwork and Positive Attitude
- Root Cause Analysis
- Quality Management
- Quality Process Audits
- Client Requirements
- Customer Service
- Quality Control Checks
Accomplishments
- Achieved 97% quality by completing aged tasks with accuracy and efficiency.
- Documented and resolved payer(insurance) issues which led to profits and client appreciations
Certification
- Lean Six Sigma Green Belt, Omega Healthcare Management Services ( Exemplar Global) - 60 Hours
Timeline
QA Team Lead
Omega Healthcare Management Services Private Ltd
12.2016 - 01.2024
B.E in Electronics And Communication Engineering - Electrical, Electronics And Communications Engineering
Patel Public School