Experienced and dedicated banking professional with a strong background in banking operations, customer relationship management, and team coordination. Seeking a challenging role in a reputed organization to leverage my skills, contribute to organizational success, and pursue continuous professional development.
Overview
12
12
years of professional experience
4
4
Languages
2
2
Certificates
Work History
Manager-CSG
Axis Bank Ltd.
Bangalore, India, Karnataka
06.2021 - 07.2025
Performed AML Screening/CDD/EDD reviews on Prospects
and new/existing customers in accordance with the policies
and procedures.
Drafted and identified KYC documentation requirements
Verifying docs such as customer DL, Passport, on boarding
forms, partnership/company on boarding form, trust deed,
agreements, guarantor & beneficiary details.
Executed end-to-end KYC procedures for both entities and individuals
Maintain audit-ready documentation and records.
Monitor adherence to internal policies and regulatory guidelines (RBI, KYC, AML).
Implement controls to minimize operational risk and audit findings.
Maintain records for internal and external audits.
Identify bottlenecks and drive continuous improvement initiatives to reduce Turn Around Time (TAT).
Conduct training sessions on new systems, compliance updates, and operational best practices.
Generate and review Management Information System (MIS) reports for operational performance.
Dip Tester (Employee Banking)
Standard Chartered Bank
Bangalore, India, Karnataka
05.2018 - 04.2021
Verified account opening forms and KYC documents.
Processed credit card applications and tracked issuance.
Handled escalations and customer queries.
Coordinated with internal teams for smooth operations.
Managed salary account processing.
Conducts end-to-end Know Your Customer (KYC) checks for individuals and entities, ensuring compliance with RBI, AML, and internal guidelines.
Handles Enhanced Customer Due Diligence (ECDD) for high-risk clients, including trusts, PEPs, and government-related entities.
Performs internal QC checks before cases move to final approval stages.
Uses open sources to gather client information, minimizing onboarding delays.
Works with legal and valuation vendors to obtain reports for collateral offered against loans.
Tracks overdue reviews, deferrals, and disbursal documentation compliance.
Process Associate
Trade Operations
Bangalore, India, Karnataka
11.2016 - 03.2018
Maintained daily export/import documentation.
Prepared Excel reports for Bill of Entry tracking.
Internal Auditor (Transaction Verification)
Royal Bank of Scotland N.V.
Bangalore, India, Karnataka
10.2013 - 10.2016
Verified inward clearing cheques for accuracy and compliance.
Cross-checked cheque details with reports and physical documents.
Managed ECS debit and credit verifications.
Audited vouchers and stop-payment requests with supporting documentation.
Education
Bachelor of Business Management - BBM
Kukke Shree Subrahmanyeshwara College
Subramanya, Dakshina Kannada
01.2013
Pre-University Course - PUC
Govt. PU College
Kaniyoor, Dakshina Kannada
01.2010
SSLC - undefined
Morarji Desai High School
Machina, Dakshina Kannada
01.2008
Skills
EOPS and EBBS Banking Software
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Personal Strengths
Strong communication and interpersonal skills
Quick learner and highly adaptable
Target-driven and self-motivated
Excellent multitasking and time management
Certification
AML-KYC Complaince Officer, from V Skill
Professional skills
Professional knowledge of AML KYC CDD & EDD
END-TO-END KYC Procedure
Good analytical skill
Good presentation and Negotiation skill
Disclaimer
I hereby declare that the information provided above is true to the best of my knowledge and belief. Place: Bangalore Date: ____________ (Signature) Pavithra K