Pavithra N
Tax Senior
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
Languages
Work History
Senior Tax Analyst
EY Global Delivery Services
Bangalore
04.2019 - Current
- Conducted targeted tax research to facilitate informed project planning and compliance efforts.
- Kept case data and contact information up to date to expedite proceedings.
- Responded to taxpayer questions and helped individuals when needed relating to the tax documentation.
- Reviewed established accounting systems and historical information to identify strengths and weaknesses of existing methods and controls.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Conducted call audits to assess interaction quality, accuracy and service success.
- Lead/participated in 100+ project documents for conformity and quality assurance.
- Acted as primary contact for 75% og clients from the beginning of design phase through the end of project delivery.
- Responsible for executing, quality control and reporting daily status to the internal leadership team as well as to the engagement team (Onshore team).
- Collaborated with a team of multiple project managers to work cross-functionally with multiple teams (Tax, Technical Support team, AI&R, UTR project, Billing) to align with the project scope.
- Met 100% of deadlines and project goals, responsible for meeting contractual SLA's
- Communicated progress and roadblocks to stakeholders, including executive management, and made recommendations to remove roadblocks leading to on-time and on-budget delivery of project.
- Interacted with 75+ high-value clients, and fostered relationships through a deep knowledge of the project position and client needs.
- Working on portfolio roadmaps, PPM dashboards, CRM and agile dashboard during the project life cycle.
- Working on the agile methodology for complete project tracking, planning and execution of the project.
- Conduct complete review of client deliverables for quality assurance and ensure the team has adhered to the process protocols
- Create monthly and weekly reports on the overall deliverables and the targets achieved, point out the areas of improvement and give recommendations accordingly.
- Working in the billing cycle, performing a PDR review of the client code for the quarterly billing cycle and being involved in clients budgets and forecasts to project and track financial.
- Managing OOS database for the client billing details and handling in scope/out scope database.
- Perform the account reconciliation of all the book of business clients and provide the detailed report to the engagement team and leadership group for the details financial and project delivery status.
Administrative Assistant
QS IGAUGE
Bangalore
03.2023 - 04.2023
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed department budgets and generated financial reports for management review.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Created and maintained databases to track and record customer data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Financial Advisor Intern
Bajaj Fin Serv
Bangalore
11.2017 - 11.2017
- Educated clients on potential risks and rewards associated with various investments.
- Studied financial documents to identify potential areas needing improvement.
- Educated clients on financial topics and best practices.
Education
MBA - Specialized in Finance And Human Resource
G T Institute of Management Studies And Research
Bangalore, India 06.2018 - 06.2019
Bachelor of Commerce - Financial Accounting
Govt RC College of Commerce And Management
Bangalore, India 06.2014 - 06.2016
Diploma in Commercial Practice - Kannada
Govt GRICP
Bangalore 06.2011 - 06.2014
No Degree - Schooling
St Anne's English Medium School
Bangalore, India 04.2001 - 04.2010
Skills
Data Analytics and visualization
Process improvements
Staff Training
Project Management Software (Mercury tools)
Frame works and methodologies (Agile tool, CRM tool)
Microsoft Office/Google suite (Advanced Excel/Google sheets, Power Point/Slides
Soft Skills
- Problem-Solving
- Leadership
- Business operations
- Client Management, conflict resolution
- Multitasking
- Stakeholder management
- Quick Learner
- Time Management
- Effective communication
- Staffing
- Teaming and Learning new skills
Timeline
Administrative Assistant
QS IGAUGE
03.2023 - 04.2023
Senior Tax Analyst
EY Global Delivery Services
04.2019 - Current
MBA - Specialized in Finance And Human Resource
G T Institute of Management Studies And Research
06.2018 - 06.2019
Financial Advisor Intern
Bajaj Fin Serv
11.2017 - 11.2017
Bachelor of Commerce - Financial Accounting
Govt RC College of Commerce And Management
06.2014 - 06.2016
Diploma in Commercial Practice - Kannada
Govt GRICP
06.2011 - 06.2014
No Degree - Schooling
St Anne's English Medium School
04.2001 - 04.2010