Pavithra R
Chennai
Summary
- Strategic and innovative professional with a versatile background in AR processes.
- Renowned for driving operational efficiency and supporting cross-functional teams to achieve measurable improvements in claims management and process automation.
- Demonstrated leadership skills with a strong work ethic and commitment to continuous learning.
- Eager to embrace new challenges and enhance skills through practical application.
Overview
3
3
years of professional experience
Work History
Senior Client Partner
Access Healthcare Pvt. Ltd.
Chennai
11.2024 - 08.2025
- Tegria - EPIC (Hospital Billing)
- Collaborated with automation team to integrate AI/ML tools, enhancing production and quality.
- Designated as SME for Innovation team, supporting automated dialer CallTraverse and audit tool audit360.
AR Caller (Analyst)
R1 RCM
Chennai
07.2023 - 11.2024
- Sutter - EPIC
- Hospital Billing - Follow-up calls to resolve critical and high-dollar-value claims.
AR Caller (Senior Client Partner)
Access Healthcare Pvt. Ltd.
02.2022 - 06.2023
- Greenways - PrimeSuite
- Physician Billing - Conducted follow-up calls for verification of outstanding accounts receivable balances.
- Partnered with cross-functional teams to optimize processes and improve operational efficiency.
Education
Bachelor of Science - Computer Science
Gandhi College of Arts And Science For Women
Thiruchengode06-2020
Skills
- EPIC and PrimeSuite software
- Hospital and physician billing expertise
- Claim resolution
- Data analysis
- Cross-functional coordination
- Process optimization
- Team collaboration
- Adaptability to change
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Senior Client Partner
Access Healthcare Pvt. Ltd.
11.2024 - 08.2025
AR Caller (Analyst)
R1 RCM
07.2023 - 11.2024
AR Caller (Senior Client Partner)
Access Healthcare Pvt. Ltd.
02.2022 - 06.2023
Bachelor of Science - Computer Science
Gandhi College of Arts And Science For Women