Summary
Work History
Education
Skills
Websites
Timeline
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Pavithra R

Pavithra R

Bangalore

Summary

Hi, I’m Pavithra R, a customer service professional with over 3 years of experience in both voice and non-voice processes. I’ve worked as a Senior Executive at Cogent e-Services, where I specialized in handling social media queries and building strong client relationships.


I enjoy roles where I can combine communication, adaptability, and problem-solving skills to create positive experiences for customers and support organizational goals.

🔑 What I Bring

- Customer engagement across voice, non-voice & social media channels
- Strong command of English, Kannada, Tamil, and Telugu
- Proficiency in Microsoft Word & Excel
- Quick learner, adaptable, and resilient in dynamic environments
- A people person with excellent interpersonal skills

Work History

Customer Service Associate

Cogent e-services pvt ltd
Bangalore
  • 3+ years of experience in both Inbound & Outbound Calls.
  • Handling social media query
  • Handing e-mail query

Education

BCom -

Bangalore University

Pre university -

Shree Krishna Pre-University college

High School Certificate Examination -

Holy Spirit School

Skills

  • Microsoft Excel
  • Microsoft Word
  • Mail handling
  • Social media management

Timeline

Customer Service Associate

Cogent e-services pvt ltd

BCom -

Bangalore University

Pre university -

Shree Krishna Pre-University college

High School Certificate Examination -

Holy Spirit School
Pavithra R