Customer Service Associate
- 3+ years of experience in both Inbound & Outbound Calls.
- Handling social media query
- Handing e-mail query


Hi, I’m Pavithra R, a customer service professional with over 3 years of experience in both voice and non-voice processes. I’ve worked as a Senior Executive at Cogent e-Services, where I specialized in handling social media queries and building strong client relationships.
I enjoy roles where I can combine communication, adaptability, and problem-solving skills to create positive experiences for customers and support organizational goals.
🔑 What I Bring
- Customer engagement across voice, non-voice & social media channels
- Strong command of English, Kannada, Tamil, and Telugu
- Proficiency in Microsoft Word & Excel
- Quick learner, adaptable, and resilient in dynamic environments
- A people person with excellent interpersonal skills