Pavithra S

• Lead the morning Scrum and stand-up calls for the Punchout, Dash, and ShotGrid projects, along with sprint events such as Sprint Planning, Daily Scrum, Sprint Review, and Retrospective. This has led to an increase in the speed of project progress and delivery.
• Serving as a Scrum Master or managing agile software development teams using Scrum or Kanban methodologies.
• Clear understanding of the software development life cycle and project management methodologies.
• Proficient with the Atlassian tool suite – JIRA and Confluence
• Design and implementation of the Project/Product Roadmap, along with the Product Owner and Engineering team (Jira Plans, Figma).
• Effective management of Project Charters proposal, initiation, progress, and completion, and Monthly/Quarterly Project Reporting (Jira & Confluence) oversaw release management, including downtime communication and release notes.
• Monitored project progress, regularly updating stakeholders and leadership through reports and presentations.
• Creative approach for building annual newsletters and feedback documents.
• Strong time management skills, able to balance multiple priorities with minimal guidance.
• Developed and implemented project plans to ensure successful completion of projects on time and within budget.
• Monitored the progress of projects daily, and communicated updates to stakeholders.
• Provided guidance and direction to junior team members throughout the project.
• Conducted regular meetings with stakeholders to discuss progress made on current initiatives and address any concerns they may have had about the project.
• Identified opportunities for process improvements within each assigned initiative and implemented changes accordingly.
• Collaborated with internal departments and external vendors to ensure timely delivery of goods and services for each project.
• Developed and updated project plans to document objectives, technologies, schedules, and funding.
• Produced thorough, accurate and timely reports of project activities.
• Analyzed data from various sources, such as surveys and customer feedback, to identify areas requiring improvement in processes related to ongoing projects.
• Managed expectations of stakeholders by providing timely updates on the status of projects, as well as any challenges faced during their execution.
• Developed and tracked project milestones to drive on-time and on-budget project delivery.
• Conducted meetings and prepared reports to communicate project status with internal and external stakeholders.
• Prepared presentations highlighting key points from meetings with stakeholders as well as progress made on various aspects of the project.
• Worked with cross-functional teams to achieve goals.
• Skilled in creating, managing, and maintaining SharePoint sites, while ensuring efficient document management, version control, and current content.

• Successfully coordinated the delivery of 15+ web application projects, primarily on the Drupal CMS platform, for Pfizer Inc.
• Assisted in the creation and development of the Global Corporate Template Application for Pfizer, India.
• Worked with the Support Team to solve server, DNS, and deployment-related issues.
• Actively played a role in ensuring successful production deployments for 15 or more web applications.
• Preparing status decks, organizing, attending, and participating in stakeholder meetings, and capturing minutes of meetings to share with the team.
• Documenting and following up on the important actions and decisions from the meeting.
• I worked with QA and developers to coordinate issues raised during UAT, as I was the single point of contact during UAT.
• Monitor the JIRA Project Dashboard for solving issues, creating CRs, and updating user stories.
• Assisted in resolving numerous issues during project execution, such as scope creep, divergent businesses, and user needs, through continuous client engagement and management.
• Involved in estimates for potential projects, and managing change requests for existing projects.
• Ensure that all aspects of the project run smoothly, efficiently, and that deadlines are met.
• Proactively communicate within the team and the business, and convey the right understanding.
• Capture project retrospective discussion points, and update the lessons learned archive.
• Follow up on timesheets with the team members on time.
• Maintaining the Productive Hours sheet to track if the hours are over-running or under-running.

• I worked in the Business Operations team, which is responsible for reporting qualitative deliverables within time schedules.
• Reporting work to the management, based on target vs. actual.
• Reviewing project contractual information (i.e., SOWs, POs, etc.).
• Communication with the internal project team regarding the contractual requirements of projects.
• Understanding the requirements and working on test cases.
• Worked on Visual Basic Application (VBA) macro automation of reports, which is currently used in the team.
• Prepared, tested, validated, fixed, uploaded, and distributed reports daily, weekly, and monthly, as per the schedule.
• Tested, validated, fixed, uploaded, and distributed reports daily and weekly, as per the internal and client-agreed schedule.
• Responsible for preparing all process documents as part of process improvements.
• As a POC in Business Operations, a team of three as an SME to perform
• Business operations for the account, including client/onshore coordination.

Initiatives Taken -

• Service Level Agreement (SLA) Report: Provided inputs for 15 reports for the automation, such as where we fetch data from after the approval of requirements. I also took the initiative to automate these reports and tested them. It is a great time and cost-saving measure for our client.
• Target vs. Actual Report: I took the initiative for the automation of the report, which is used to track the hours between the target given and the actual hours charged by the resource.