Pavitra B Doddatti

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Maintained personnel records and updated internal databases to support document management.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.

• Completely handled with all the departments of banking like operations, loans.
• Resolved complaints and answered questions of customers regarding services and procedures.
• Developed improved procedures to meet and exceed customer expectations.
• Prepared, maintained reports and records, such as operational issues and audits are concerned.
• Provided excellent customer service by addressing client inquiries and resolving issues efficiently.
• Processed day-to-day banking transactions including deposits, withdrawals, and account transfers.
• Coordinated daily operations and ensured seamless communication across teams.
• Prepared and maintained accurate records, reports, and documentation.

Gone through all the banking related training conducted by Axis Bank ltd.

• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Maintained knowledge on banking products and distribution to provide optimal service support.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.