PAVITRA PRASAD

Customer Service Representative with over 2 years of experience in the beauty retail industry and a strong background in customer engagement, expert in content identification and problem-solving. My key achievements include consistently receiving positive feedback from customers for outstanding service and being awarded Best Beauty Advisor for achieving the highest sales percentage in November 2024 at Nykaa. Seeking an opportunity to progress at your company, where I bring my customer service and content moderation skills to support your mission of delivering exceptional advertising experiences while adhering to policy guidelines.

I have a strong passion for customer service, which has been the cornerstone of my career journey. Helping people, solving their problems, and ensuring they have a positive experience has always been something I deeply value. It's not just about resolving issues but also about building lasting relationships and trust. Every interaction is an opportunity to learn and grow, both personally and professionally.

Action-oriented, self-disciplined, organized, effective time management skills, Excellent communication skills, good comprehension skills to address customer issues

English, Hindi, Nepali, Bengali